Store Director
Location: Madrid
Reporting too: Head of Retail
Our client is a fast-growing international fashion brand known for its creative spirit, bold identity, and rapid retail expansion across Europe and beyond. Over the past seven years, they’ve reimagined the sneaker space, transforming everyday footwear into a canvas for individuality and modern style. With over 40 retail locations worldwide—and more on the way—they continue to build a brand where authenticity, artistry, and innovation thrive.
As part of their continued growth, we are seeking an experienced and dynamic
Store Director
to lead the flagship boutique in
Madrid. This role will be pivotal in delivering commercial success, strengthening team performance, and representing the brand to both local and international customers. You’ll be responsible for full store operations, while also aligning your team with the global brand vision and strategy.
Key Responsibilities
Strategic Retail Leadership
Define and implement a tailored commercial strategy that reflects company goals and local market opportunities
Align store operations with wider general retail strategies and brand positioning
Monitor KPIs and drive performance improvements through data-driven decision-making
Team Leadership & Development
Recruit, lead, and develop a motivated, high-performing team that embodies the brand’s culture and values
Conduct regular performance reviews, team briefings, and training to drive results and engagement
Foster a collaborative and energetic work environment focused on delivering best-in-class service
Operational & Inventory Management
Ensure efficient stock control, inventory accuracy, and compliance with visual and operational standards
Coordinate with HQ and logistics teams for replenishment, product launches, and visual updates
Maintain all internal processes and reporting systems to ensure smooth day-to-day operations
Customer Experience Excellence
Deliver an elevated, personalised service for both local and international clients
Handle escalated customer inquiries with a solution-focused approach
Champion a customer-centric culture and ensure that every touchpoint reflects the brand's values
Market Awareness & Growth Contribution
Act as the brand’s representative in the Madrid market, staying informed on industry trends, competitor activity, and client behaviour
Support regional retail initiatives, future openings, and brand activations
Your Profile
Minimum 3 years of experience in a Store Manager or Store Director role within fashion, footwear, or premium/luxury retail
Proven track record in leading sales teams, meeting targets, and managing all aspects of store operations
Fluent in
Spanish and English, with excellent communication skills across teams and customer segments
A natural leader with strong organisational, analytical, and interpersonal skills
Passionate about fashion, innovation, and delivering a standout customer experience
Knowledge of visual merchandising, stock planning, and retail systems
Why Join Our Client?
Be part of an international brand on an exciting growth journey
Receive seasonal product gifting and generous employee discounts
Enjoy flexible scheduling, early Friday finishes, and a hybrid work culture where well-being matters
Join a dynamic, creative team where your ideas and contributions truly count
Company Culture
Think Big
– Bold thinking and limitless ambition shape everything they do
Make It Happen
– Ownership, energy, and initiative are core to their success
Live the Brand
– Pride in authenticity, creativity, and meaningful connection
Stronger Together
– Teamwork, diversity, and shared goals drive long-term growth
Our client is committed to fostering an inclusive, equitable workplace that reflects the diversity of the communities they serve. All employment decisions are made based on qualifications, merit, and business needs.
Please note:
Due to the volume of applications, we can only respond to candidates shortlisted for the next stage.