**Santander Insurance** is looking for a **Customer Strategy Analyst** based out of **Madrid**.* 3 years of professional experience in the insurance industry, preferably in roles related to analytics and performance tracking. (Required)* Proven experience in data analysis, KPI monitoring and business performance management. (Required)* Experience working with large and complex datasets across multiple sources. (Preferred)* Very high proficiency in English and Spanish (Required)* Portuguese is desirable (Preferred)* Proficiency in SQL and Excel for data extraction and analysis. (Required)* Experience with data visualization tools (e.g., Power BI, Tableau) to build dashboards and reports. (Required)* Familiarity with data models, data structures and analytical frameworks is a plus. (Preferred)* Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.* Ability to connect data analysis with business impact and decision-making.* Strong communication skills, with the ability to convey complex insights to non-technical stakeholders.We know **family is everything**. That’s why we offer childcare support and family-friendly programmes tailored to each life stage.**Extra benefits**. Gym/WellHub membership, medical centers in some of our facilities, meal subsidy, parking, shuttle service from various points in Madrid, as well as exclusive discounts and offers for Santander employees. **And that’s only the beginning—we’ll tell you more when you join!**
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