Job Description:-
Key Responsibilities:
* Lead architectural discussions and provide innovative solutions in line with Roche's strategic direction.
* Drive the integration and implementation of AI tools to enhance service activities and support workforce stability.
* Collaborate with external consultancy (Deloitte) on the Fusion program to assess and recommend optimal solutions and architectural landscapes.
* Engage with the Aspire program to address dependencies, challenges, and opportunities in the service space within the evolving Roche ecosystem.
* Contribute to the Service Strategy 2030 initiative by defining expected outcomes, considering Aspire, DIA & DC integration, and closer collaboration across Pharma and DIA.
* Provide comprehensive architectural support for ongoing strategic initiatives to ensure alignment with Roche’s platforms, tools, and technologies.
* Communicate effectively with key senior business and IT stakeholders to ensure engagement and buy-in for architectural recommendations.
Requirements:
* Proven experience as an Enterprise Architect in large-scale, complex environments.
* Strong expertise in AI enablers for service activities and workforce optimization.
* Hands-on experience with technology integration and architectural alignment.
* Familiarity with consultancy collaborations (e.g., Deloitte) and enterprise-level architectural assessments.
* Profound understanding of program management, especially within the context of Aspire and similar initiatives.
* Ability to define and drive strategic outcomes within multi-year service strategy plans.
* Excellent communication skills to effectively engage with senior stakeholders.
* A can-do attitude with a proactive sense of urgency.
* Collaborative mindset to work seamlessly across departments and programs.
* Experience in the diagnostics or pharmaceutical industry is a plus.
Technologies Involved:
Examples of Technologies you may face in this space: ServiceMax, SalesForce ServiceCloud, AWS / Google / Azure cloud technologies
Product Information Management Systems / Knowledge Management Systems