Jordan martorell s.l. is seeking a Senior Infrastructure Delivery Manager to lead an L2 support team in managing Microsoft 365, endpoint management, and end-user computing for clients in financial services. Responsibilities include managing scheduling, triaging work, coordinating major incidents, and ensuring ITIL process adherence. The ideal candidate has 5-7 years of IT support experience, strong stakeholder management skills, and familiarity with ServiceNow. Excellent organizational skills and calmness under pressure are essential. Competitive salary and benefits offered.
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