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Sales support specialist - pre-sales

Gijón (33204)
ABB Schweiz AG
Publicada el 14 octubre
Descripción

Overview

På ABB hjälper vi industrier att bli snabbare, mer resurseffektiva och hållbara. Här är framsteg en självklarhet - för dig, ditt team och hela världen. Som global marknadsledare ger vi dig rätt förutsättningar för att lyckas med det. Det kommer inte alltid att vara enkelt - utveckling kräver mod och styrka. På ABB är du aldrig ensam. Run what runs the world.

Denna position rapporterar till: EL Product Marketing Manager

Your Role and Responsibilities

In this role, you will ensure the precise and timely administration of pre-sale customer requests across all sales channels so that Sales and Product Marketing can make well-informed decisions and move fast. Day to day, you’ll execute and continuously improve our pre-sales support model for Smart Power Spain—coordinating prices & availability, quotations, SPAs/SPR governance, tender documentation, and system hygiene—while proactively escalating issues to secure swift resolution.

This role contributes to the Electrification Business – Smart Power Division (Spain). Main stakeholders include Channel Sales (OEM, PB&I, Distribution), Technical Promotion, Product Marketing Specialists (Breakers & Digital, Switches & Fusegear, Enclosures, Motor Starting & Safety), RDC planning/logistics, factories, distributors, panel builders, installers, and end-user influencers.

You will be mainly accountable for:

* Supporting Sales and Channel Managers across OEM, Panel Builders & Installers, Distributors, and Technical Promotion in all pre-sale activities (price & availability, quote status, pre-sale technical questions, cross-references/substitutions).

* Managing Special Price Requests/Agreements end-to-end (validity dates, customer data, discounts, approvals) to enable accurate order execution in SAP/CPQ and to uphold margin/pricing governance.

* Maintaining proactive communication with Product Marketing Specialists, Channel Sales, RDC planning/logistics, factories, pricing/finance, and key partners—providing clear lead times, alternates, and status updates to maximize customer satisfaction.

* Owning pre-sales documentation and system accuracy (Salesforce opportunities & quotes, SAP pricing conditions, shared folders/templates, trackers/dashboards) to ensure traceability and audit readiness.

We’ll join a collaborative, high-energy team that bridges Product Marketing and every sales channel. We operate with clear SLAs, crisp documentation, and fast, friendly escalation—so opportunities don’t stall.

Qualifications for the Role
* 2–4 years in B2B sales support / pre-sales administration (pricing, quotations, SPAs/tenders) in electrical/electro-industrial or adjacent components.

* Fluent Spanish and professional English (written/spoken) to manage internal stakeholders, documentation, and global interactions.

* Proficiency with ERP (SAP SD or similar), CRM (Salesforce), CPQ/quotation tools, and strong Excel;
Power BI familiarity isa plus.

* Channel fluency: able to support OEM, Panel Builders & Installers, Distributors, and Technical Promotion workflows (e.G., tender portals, distributor quote cycles, consultant requests).

* Product literacy or strong learning agility in low-voltage portfolios (breakers/MCBs/MCCBs, contactors & motor starters/softstarters, switches & fusegear, enclosures, safety & accessories).

* High accuracy, documentation discipline, time management and SLA ownership;
comfortable escalating and following through to resolution.

What’s in it for you?

Direct, visible impact supporting growth across all channels in Smart Power Spain, with hands-on collaboration across marketing, sales, operations, and factories—and access to global know-how and tools.

Benefits
*

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