We are looking for someone who loves creating exceptional property owner experiences through service, coordination and smart use of technology ABOUT FIVE2ONE Most holiday homes on the Costa del Sol sit empty for most of the year. Owners carry the full cost, full responsibility and administrative burden, while only enjoying the property a few weeks annually. At Five2one Estate, we are changing that.
Through our Smart Living concept, we structure shared ownership between five families, allowing them to enjoy a premium home in Spain in a simple, secure and efficient way. Our primary market is Denmark, where we work with buyers who want the lifestyle of a home in Spain without the inefficiency of traditional ownership. As we continue to grow, we are looking for a Home & Owner Coordinator to reinforce our operations and help us deliver outstanding experiences to our Owners.
THE MISSION Your primary responsibility will be to support the daily operations and help ensure that every owner receives a seamless and professional experience. You will work closely with our Home Manager and Head of Operations and collaborate with colleagues across operations, sales and administration. Home & Owner Coordination Coordinate owner stays
Assist owners before, during and after their visits
Coordinate cleaning, maintenance and external suppliers
Follow up on service requests and incidents
Support the onboarding of new owners
Maintain owner records and internal systems
Help ensure our homes are always ready to deliver exceptional experiences
Support the rollout and continuous improvement of our Owner App and digital platforms Operations & Administration Support administrative and operational processes across the business
Maintain organised documentation, records and databases
Assist with supplier coordination and invoice administration
Support reporting, KPI tracking and process improvements
Help implement smarter workflows and digital solutions
Contribute to building scalable systems as the company grows Technology & AI At Five2one, we believe technology should strengthen human relationships and we are in the process of rolling out our new owner app and digital platforms. We are therefore looking for someone who is curious about technology, enjoys learning new tools and sees AI as a way to improve service quality, communication and operational efficiency.
WHAT WE ARE LOOKING FOR Experience
At least 2 years of experience within customer service, hospitality, property management, administration or a similar role
Comfortable coordinating multiple tasks and stakeholders simultaneously
Experience working in an office environment with structured processes Skills Fluent Danish
Professional English
Strong organisational and administrative skills
Excellent attention to detail
Good digital and technology skills
Comfortable working with spreadsheets and online systems Personal Qualities
Service-minded and positive
Structured and reliable
Proactive and solution-oriented
Able to remain calm under pressure
Curious and eager to learn
Interested in technology, software and AI
Enjoys helping people and creating great experiences WHAT WE OFFER ✔ Permanent full-time employment under Spanish regulations
✔ Office located in one of the Costa del Sol's most attractive resort areas: Higuerón
✔ International work environment with Danish, Spanish and English-speaking colleagues
✔ Opportunities for professional and personal development
✔ Informal culture with short decision-making paths
✔ Competitive salary according to qualifications
✔ The opportunity to help shape the future of smart home ownership and owner experiences Are you ready for this exciting challenge? Let's connect.