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Leica Biosystems' mission of "Advancing Cancer Diagnostics, Improving Lives" is at the heart of our corporate culture. We're a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our associates know that every moment matters when it comes to cancer diagnostics. When you come to work, you're helping develop solutions that enable accurate diagnoses to turn anxiety into answers. Join our diverse, global team of talented people, and be inspired to grow every day. Leica Biosystems is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.
Deliver first-class technical applications support and training, perform demonstrations of Leica Biosystems Instruments and reagents, with promotion and sales of the LBS product portfolio. The ultimate objective is to support customers throughout the entire customer journey whilst growing core reagent and product sales through market intelligence.
Application Consultant
will provide applications support and training, perform demonstrations of Leica Biosystems instruments to customers in their defined territory, ensuring Leica Biosystems products have maximum "uptime" through optimization of reagents and systems and therefore retain customers to generate reagent order intake. The role will work in close conjunction with the entire (local) Leica Biosystems team to provide optimal customer support with demonstrations, tender responses, sales growth, and margin. The role will assist in increasing market share through effective promotion and selling efforts and by defending achieved market share against competition.
Major Responsibilities:
Reagents Sales:
* Generate and develop sales and product awareness of Leica Biosystems product portfolio directly through customer visits, product information, samples, and customer trials.
* Follow-up on new leads generated by marketing activities, product presentations, and workshops.
* In conjunction with the Account Manager, plan and implement sales initiatives to address specific tactical and/or strategic business needs.
Customer Acquisition and Business Development:
* Collaborate with the Account Manager in researching and identifying potential new customers to generate sales and expand the customer base.
* Target current Leica Biosystems users, users of non-Leica platforms, and Clinical and Research customers.
* Identify and qualify opportunities to offer consumables and reagents with instrumentation to increase sales in new market segments.
* Lead and perform retention visits to key accounts.
Demo / Negotiations & Support:
* Coordinate demos of Leica Biosystems products at customer sites.
* Lead customer visits for demonstrations at LBS facilities.
* Participate in seminars and meetings to promote products.
* Support value stream mapping projects to promote products tailored to customer needs.
Market & Competitors Research:
* Provide information on market share, competitors, trends, and developments.
* Record customer contacts in CRM systems.
Training and Support:
* Perform customer training on software, protocols, and application support.
* Assist in troubleshooting hardware and software issues.
Instrument Portfolio Responsibilities:
* Advanced Staining Solutions
* Tissue Processors Solutions
* Staining Platforms Solutions
* Cytogenetics Solutions
Requirements:
* Languages: Spanish and English are a must.
* Knowledge of the anatomical pathology lab environment.
* Science degree or lab technical in AP or similar experience.
* Moderate guidance and direction.
Travel: Up to 60%, including international training.
Leica Biosystems offers flexible remote working arrangements, and additional details will be provided during the interview. Join us to accelerate the impact of science and technology and help solve complex health challenges.
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