Network Security Engineer - Spain - Remote
We are seeking a highly skilled Network Security Engineer to join our team as a Palo Alto specialist. As a leading global managed service provider, we specialize in network security and cyber solutions across global accounts.
In this role, you will be the frontline expert for network security, delivering 2nd & 3rd level support to major enterprise clients across Europe. You will resolve complex security incidents, ensure their infrastructure stays protected, and deepen your expertise in Palo Alto networks.
You will act as the technical bridge between clients and senior escalation teams, escalating critical issues to Palo Alto TAC teams. You will also collaborate on proactive security improvements by identifying recurring issues, proposing enhancements, and helping shape long-term security strategies for your clients.
Responsibilities:
* Complex Escalations & Deep Troubleshooting of Palo Alto Networks
* 2nd & 3rd Line Support for Global Accounts Across Europe Using Tools Such as Panorama
* Implement & Configure Palo Alto Network Security Devices
Required Skills & Experience:
* Palo Alto Network Security Troubleshooting & Management Experience
* Prisma Solutions & Management Experience