Overview Join to apply for the D365 Field Service Solution Architect role at Avanade.
We're looking for a collaborative problem-solver with strong interpersonal and organizational skills to build positive relationships. You'll work with others who are passionate about technology and innovation.
ERP is about helping businesses simplify complexity and thrive in the digital age. You'll address client challenges and turn their needs into goals and solutions through Microsoft Dynamics 365.
Working as part of the ERP team you'll collect information, analyze requirements and solve problems, providing technical and operational support. Together we do what matters.
Responsibilities Work as part of the ERP team to collect information, analyze requirements, and solve problems, providing technical and operational support.
Engage with potential customers to understand their business challenges and requirements.
Conduct product demonstrations of D365 Field Service solutions.
Develop customized proposals in collaboration with the Pre-Sales Team that outline solutions, pricing, and timelines based on customer needs.
Provide sales support with product training, materials, and customer insights to help close deals.
Contribute to projects as Functional Lead or Solution Architect for the D365 Field Service scope.
Maintain a deep understanding of D365 Field Service solutions and stay updated on industry trends, Microsoft best practices, and product releases.
Qualifications Bachelor's degree in business, Engineering, or related field.
Proven experience in a pre-sales or technical consulting role, preferably in Field Service.
Strong technical knowledge of Field Service solutions and D365 CRM systems.
Experience with Microsoft Dynamics 365 Field Service and ERP (F&O or SAP) is a plus.
MB-240: Microsoft Dynamics 365 Field Service Functional Consultant Certification.
Familiarity with the Field Service Mobile Application (Microsoft or Resco).
Excellent communication and presentation skills.
Ability to understand and address customer needs effectively.
Strong problem-solving and analytical skills; ability to work collaboratively with cross-functional teams.
Fluent in English; any other European language is a plus.
What You\'ll Do Customer Needs Assessment: Engage with potential customers to understand business challenges and requirements.
Product Demonstrations: Conduct detailed demonstrations of D365 Field Service features, benefits, and value propositions.
Proposal Development: Develop customized proposals with the Pre-Sales Team outlining solutions, pricing, and timelines.
Sales Support: Provide product training, sales materials, and insights to help close deals.
Delivery: Contribute to projects as Functional Lead or Solution Architect for the D365 Field Service scope.
Technical Expertise: Maintain a deep understanding of D365 Field Service and stay updated on industry trends, Microsoft best practices, and product releases.
About Avanade Avanade is the leading global provider of digital, cloud, AI and advisory services, industry solutions and design-led experiences across the Microsoft ecosystem. Founded in 2000 as a joint venture between Accenture and Microsoft, Avanade has 60,000 professionals in 26 countries.
To learn more, explore: Microsoft Partner of the Year Summary, Power of Partnership, Approach to the Cloud | Avanade, and Avanade blogs.
Benefits and Culture Opportunity to work with Microsoft's Global Alliance Partner of the Year, with substantial training and certifications.
Real-time access to technical resources globally.
Dedicated career advisor and collaborative culture that supports growth.
Inclusive, diverse culture with a focus on belonging; Avanade is committed to equal employment opportunities.
Seniority level Mid-Senior level
Employment type Full-time
Job function Engineering and Information Technology
Industries IT Services and IT Consulting
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