About Us
Asegúrese de leer detenidamente la información sobre esta oportunidad antes de presentar su candidatura.
Oasis Premium Recovery is a high-end wellness and recovery service supporting international clients experiencing burnout, addiction recovery, and mental health challenges. We operate in a discreet, structured, and premium residential environment where safety, professionalism, and compassionate support are at the core of everything we do.
We are now seeking a
multifaceted Client Support Specialist
to join our team, combining client-facing support, transportation duties, and property maintenance supervision responsibilities.
The Role
This is a hands-on, dynamic position combining:
Client support and engagement
Safe and professional driving services
Practical property maintenance oversight
You will play a key role in ensuring clients feel supported, safe, and comfortable while also helping maintain the high standards of our residences.
This is a
non-clinical role
— you will support therapeutic programmes without providing therapy, advice, or treatment.
Key Responsibilities
Client Engagement & Daily Support
Support clients through structured daily routines and activities
Encourage participation in wellness, recovery, and social activities
Provide calm, respectful, non-clinical emotional support
Help prevent isolation and promote positive engagement
Maintain professional boundaries at all times
Transport & Logistics
Drive clients to and from: airports, therapy and medical appointments, approved external activities
Ensure punctuality, discretion, and safety
Maintain clean and well-presented company vehicles
Coordinate with reception and operations teams for smooth scheduling
Client Journey Support
Assist with arrivals, admissions, orientation, and departures
Provide a welcoming and reassuring presence throughout the client stay
Support transitions between residences and scheduled activities
Property Maintenance Supervision
A. Maintenance Oversight (Gardens, Pools, Outdoor Areas)
Supervise gardening and pool maintenance work
Plan weekly/monthly maintenance schedules
Conduct inspections and ensure premium presentation standards
Approve completed work or provide feedback
Maintain maintenance checklists and schedules
B. Repairs & Technical Issues
Handle minor repairs where appropriate and safe
Coordinate external specialists for larger issues
Document issues (photos + written reports)
Escalate major repairs to management when required
C. Procurement & Supplies
Purchase tools, materials, and maintenance supplies
Ensure safe storage of chemicals and equipment
Track and report expenses accurately
D. Contractor Coordination
Organise and supervise external contractors
Ensure work quality meets property standards
Confirm work areas are left clean, safe, and completed properly
Reporting & Documentation
Complete daily notes, incident reports, and handovers
Report changes in client behaviour or wellbeing to senior staff
Maintain GDPR-compliant documentation at all times
Safeguarding & Safety
Follow all safeguarding procedures strictly
Respond appropriately to incidents
Maintain awareness of client and property safety at all times
Key Requirements
Fluent English (spoken and written)
Valid EU driving licence (Category B)
Legal right to work in Spain
Experience in hospitality, care, wellbeing, or client-facing roles
Strong organisational and practical problem-solving skills
Comfortable working in a structured residential environment
Flexible availability (evenings, weekends, rotational shifts)
The Ideal Candidate
High emotional intelligence and calm under pressure
Strong observational skills and attention to detail
Reliable, punctual, and highly responsible
Able to maintain clear professional boundaries
Comfortable balancing client support with practical maintenance tasks
Team-oriented and adaptable in a dynamic environment
What We Offer
Stable full-time position in a premium wellness organisation
Company vehicle provided during working hours
Supportive and professional multidisciplinary team
Ongoing training and development
Competitive salary aligned with experience and responsibility
A meaningful role with real impact on client wellbeing and recovery journeys
Important Note
This is a
non-therapeutic role. You will not provide counselling, therapy, or clinical advice. xohynlm Your role is to support the structured recovery environment through practical assistance, presence, and professional care within defined boundaries.