Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Technical Lead.
MAIN TASKS:
* Provide support to the sales and functional team in assigned accounts when technical knowledge of the solution is required: Solution design, estimation, and assumptions.
* Support the Project Manager/ Delivery Manager in technical leadership on the project, bringing comprehensive technical knowledge of the platform and identifying the best solution to meet the project''s functional demands.
* Detect and notify risks in the technical management of project/client profitability.
* Ensure the smooth progress of the project in terms of Scope, Schedule, and Costs. Alerting and anticipating possible deviations to the Project Manager/Delivery Manager.
* Ensure the fulfillment of the project''s technical objectives.
* Ensure compliance with the agreed software quality standards with Omega''s Technical Management.
* Supervise the effort estimations of the development and support team during the testing phase of a project.
* Collaborate with the PM/DM in project demos for the client.
* Ensure the final delivery of technical documentation for a project.
* Participate in the development and training of the technical team, advising them to improve their technical skills.
* Identify possible technical Up & Cross Selling opportunities.
* Identify possible methodological improvements for the technical team.
* Collaborate in Omega''s community of practice, providing thought leadership, training, and mentoring to other collaborators to develop technical capabilities.
REQUIRED EXPERIENCE:
* 3+ years participating in the full lifecycle of Salesforce.com implementations.
* Experience in Salesforce.com projects as developer.
* Experience in the different modules: Sales Cloud, Service Cloud, Marketing Cloud,
* Experience with agile methodologies.
* High level of English.
WHAT DO WE OFFER
* Permanent contract.
* Flexible Schedule. We make it easy. Balance your professional and personal life.
* Certifications plan. Improve your skills and get the official certificate from our main partners.
* Home Office. You decide and we support you.
* Flexible retribution (public transport ticket, Ticket restaurtant, ).
* Health insurance.
* OMEGA in action. Our commitment to a better society is not just an intention
* Professional development: Evolve, grow and get where you want to go.
About us
Omega CRM, a Merkle Company, is a global digital company speci