Job Title: Technical Business Analyst
Location : Madrid, Spain (Hybrid)
Employment Type: Full-time
Job Description:
· Technical Business Analyst-Strong CRM Experience required (Banking Domain)
· Good years of experience as a Business Analyst in the banking sector.
· Excellent knowledge of wealth management, investment strategies, and financial products.
· Strong recent expertise in CRM Implementation/Integration activities must have.
· Dynamic and proactive in completing assigned tasks, demonstrating responsiveness and adaptability to change.
· Ability to work closely with team members to achieve common goals.
· Strong analytical and conceptual thinking skills, with a knack for problem-solving.
· Autonomy and ability to independently analyze data from various systems.
· Excellent organizational skills, resilience under stress, and ability to manage priorities effectively.
· Proficient in SQL query languages and tools for accessing databases.
· Knowledge and experience with Agile methodology (Scrum).
· Familiarity with APIs, including the use of JSON, XML, Postman, and Swagger.
Responsibilities
· Participate in gathering and analyzing client requirements, and write detailed functional specifications needed for our development center.
· Support and assist the IT teams based in Client during various cycles.
· Ensure the proper integration of the solutions under your responsibility into the bank's overall information system by conducting FATs/integration tests.
· Support and coordinate testing phases with end users.
· Provide level 3 support in case of production incidents.