Passion, excitement & global collaboration are all core to what it means to be a FlyMate. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.
Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology.
Today, we've digitized payments for more than 3,800+ global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. With over 1,200+ global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we're looking for FlyMates to join the next stage of our journey as we continue to grow.
We are seeking a Senior Manager, People Operations to join us in Spain and support us as we continue to elevate the operational capability of our People Team As a Senior Manager at Flywire, you'll be driving the implementation and global coordination of Flywire's People Team programs & processes in accordance with Flywire's values, enabling the People Team's vision and operating model as well as Flywire's Equity, Inclusion, and Diversity ideals.
Driving cross-functional, global collaboration and delivering on all People Operations goals, processes & programs in consideration of Flywire values/cultural norms, company practices & policies, applicable regulatory statutes, market practices and compliance requirements throughout the entire employee life-cycle.
# Advising and managing sensitive employee relations information/cases in collaboration with the Global People Partner team, legal, and external stakeholders in a confidential, documented and effective manner.
# Regularly collaborating and maintaining cooperative relationships with the People Team's Centers of Expertise (COEs) including Talent Acquisition, Experience, Total Rewards, L&D as well as cross-functional collaboration with global People Team partners (i.e., payroll, IT, Legal, Finance, Marketing, etc.) Leading and supporting the full implementation and timely execution of Flywire's annual and mid-year people processes & programs such as employee surveys, performance management, promotion and compensation cycles.
# Setting, creating and proposing strategic projects that will allow to improve results and deliver best in class experiences within the company.
# Acting as a People Team point of collaboration to ensure the right internal/external stakeholders & partners are engaged in a timely manner to ensure the efficient execution of all people processes & programs while supporting FlyMates, people managers, and the global People Team.
# Effectively using data to communicate, propose changes, & present opportunities & risks to Flywire's People Team processes & programs.
# Utilizing and leveraging on data analysis where required to provide added value data to the team and the business.
# Bachelor's Degree and ideally a MBA/Master's degree or SPHR/GPHR certification.
# Around 8+ years of experience in Global People Operations and People Management.
# ability to do root cause analysis, use data, or if neither exist, use judgment and experience, to guide decisions and action plans.
# Significant project management experience related to implementation of new, complex programs, systems and/or processes.
# Excellent communication skills in both written and spoken English.
# Flying Start- Our immersive Global Induction Program (Meet our Execs & Global Teams).
# Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media.
# Dynamic & Global Team (we have been collaborating virtually for years).
# Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates.
# Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days
# Work From Home Stipend.
#