Overview
Our operations help everything to come together at Amazon. As the Operations Manager in a fast‑paced and challenging environment, you’ll be the person who knows your area of the business inside out. You’ll own the operational metrics and set the strategy for your area of the business to deliver for our customers and ultimately grow our operations. You’ll also develop a large team and coach and mentor team leaders.
Key Job Responsibilities
* Monitor operational metrics and business performance
* Contribute to planning the operational budget, considering everything from financial and labour planning
* Protect high standards of operational Health and Safety
* Be accountable for operational leadership by measuring performance, offering feedback, and providing development support
A Day in the Life
You’ll be based at one of our operational sites. You’ll split your time across a number of our operational sites, spending lots of time on site to develop your team and collaborate on operational planning. This role has two sides. You’ll manage and motivate a team of leaders, while also focusing on long‑term objectives. This includes creating contingency plans to keep operations running, mitigating disruptions, and driving initiatives that boost quality, safety and productivity. You’ll be a source of accountability and a business‑wide champion of best practice.
About the Team
Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.
We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.
Qualifications
A degree and relevant experience in manufacturing, production, distribution, logistics, retail or grocery in a management role. Relevant experience of working within a complex stakeholder structure. Advanced proficiency in verbal and written English and upper intermediate proficiency in the local language.
Preferred Qualifications
Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
* A bachelor’s, advanced or master’s degree in engineering, supply chain, logistics or manufacturing.
* Experience in managing third‑party relationships.
* Experience of applying Lean, Six Sigma and Kaizen methodologies.
Equal Opportunity Statement
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.
Inclusive Culture
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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