Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night.Built on the Shiji Platform—the only truly integral hotel technology platform—Shiji's cloud-based portfolio includes Property Management System, Point-of-Sale, guest engagement, distribution, payments, and data intelligence solutions for over 91,000 hotels worldwide, including the largest chains.The best hotels run on Shiji—day and night.Asegúrese de leer la descripción completa a continuación y, si confía en que cumple todos los requisitos, envíe su solicitud de inmediato.Job DescriptionTo support our Infrasys Team, we're looking for an Implementation Consultant, who will provide technical consultancy to our hospitality customers within Europe and the UK and will be responsible for installing, training and supporting our hospitality platform products as well as providing excellent customer care and maintaining healthy relationships with our current and future customers in an environment where every staff member is passionate about going the extra mile.Infrasys is the leading Food & Beverage enterprise solution provider and a one-stop hospitality platform with service-oriented architecture that simply combines POS, reservation, membership and menu on one platform.An extremely agile and scalable platform, it is suitable for single restaurant to international group with many outlets around the world.What you will do:
Install Infrasys Cloud and related products on customer siteAnalyze customer needs and configure the system by observing the Major Account standardsConfigure the system to meet country specific legal fiscal requirementsEnsure multiple user, and service model concept meets the customer operational workflowProvide possible solutions for functional gaps and work closely with the Product Management to archive project targetsTrain the staff in the best and most practical use of the softwareReport accurate project status and act proactively to achieve the project goalTake the customer site live and provide technical support after going liveBe the technical point of contact for the customer during the project life-cycle and answer any operational and application requests in a timely mannerAssist Product Management to test new releases and new functionsPerform Release updates if requiredSupport the support organization while not with the customerProvide pre-sales support to the regional sales team QualificationsHospitality Business background or working record in a similar roleYou have the same passion for the Hospitality industry as our customers' passion to serve their guestsStrong analytical, organizational, communication and people skills requiredAbility to adapt quickly to new technologies, products and proceduresAbility to work and thrive in a multi-tasked and fast-paced environmentAbility to quickly learn the company's various IT solutions; and able to handle system installationExperience with hotel property management systems is a plusProfessional "get it done" attitude and work ethicFluent in English and Italian, other languages are a plusWillingness to travel 60% to 90% of the time across Europe & UK Additional InformationExciting job within a creative environment and the opportunity to make a real impact on the business.Grow your experience with web and cloud technologies in a very innovative technology environment.Friendly, motivated and talented multicultural team.Opportunities to grow and develop with Shiji. xcskxlj Training to meet role requirements.