This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION :
Our overall mission is simple:
We want Amazon to be the place where our customers can find, discover, and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds. This is your chance to make history. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills and value your passion to discover, invent, simplify, and build trust of our customers and sellers.At the Buyer Risk and Compliance Global Quality Organization, we're seeking a dedicated, hardworking, and highly analytical candidate to join as an Auditor.This individual will be responsible for auditing program-level defects, analyzing and reporting on defect data and trends. The role involves driving projects and initiatives, collating quality data, and proactively providing quality updates to leadership.Key responsibilities include:
Research and evaluate facts surrounding transactions, identify process deviations through audits.Use sampling methodologies to ensure appropriate investigation audits.Communicate with external customers and financial institutions via phone and email during audits.Identify new MO/Fraud patterns and analyze process adherence and risks, communicating trends and solutions to QA leadership and stakeholders.Provide training needs analysis and coordinate training to address knowledge gaps.Engage with global stakeholders and drive calibration efforts across sites.Contribute to SOP, process, and tool improvements;
drive automation projects to reduce manual efforts.Develop strategic policies to simplify and improve processes.Produce regular analyses and reports on defect trends, perform data mining, and identify quality improvement opportunities.Proactively identify and communicate process gaps or defects, leading resolution efforts.Engage in self-development and coordinate with Learning & Development teams.About the team:
The Audit and Insight team audits seller registration, verification, and compliance checks, providing insights and recommendations for process improvements.What we offer:
A platform where your voice is heard.Opportunities for training and mentorship.Collaboration with global colleagues across cultures.Involvement in analyzing metrics, trends, and corrective actions.An engaged team sharing expertise.A wide range of benefits.Opportunities for growth and learning.Basic qualifications:
Fluent in Swedish (spoken, written, reading).Fluent in English (spoken, written, reading).Experience with Excel.Preferred qualifications:
Knowledge of consumer product compliance processes and regulations.Experience in regulatory compliance management with government agencies.Experience in data-driven business operations.Amazon is an equal opportunity employer. We value diversity and make hiring decisions based on experience and skills. Protecting your privacy and data security is a priority for Amazon. For more details, please review our Privacy Notice. If you need workplace accommodations during the application or onboarding process, please contact us for support.
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