Overview
PSA BDP Algete, Community of Madrid, Spain
Regional Account Manager
Responsibilities
* Provide support to the operations to ensure compliance of all SOPs and processes specific to the customer and insure yearly target achievement.
* QBR Organization
* Auditing of accepted standards and procedures within the Network specific to the customer.
* Manage, on behalf of the commercial owner, the most complex Service Parts Logistics solutions for the customer on a day-to-day basis to ensure that performance targets are met.
* Day-to-day operational and service-related interactions; scheduled on-site meetings and conference calls; issue escalation and resolution; overall cross-functional solution coordination; consultative advisory services.
* Implementation of the key customer account plan for the year.
* Provide continuous improvement suggestions to the customer by analyzing existing solutions and identifying and implementing service enhancements on an ongoing basis.
* Reporting cargo movements to principals on a daily basis.
* Cargo bookings with shipping lines; conclude contractual rates with principals and trucking companies.
Qualifications
* 5 years of detailed experience of logistics and forwarding operations / regulations and documentation.
* Preferable a professional degree by a licensed educational institution specialized in logistics and forwarding.
* Computer literacy with Microsoft Software applications and / or other market-leading software applications.
* Experience in account management and as control tower, project management, supply chain management and / or experience in a chemical / life science / consumer products / retail company.
* Experience or working within a matrixed environment.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Sales and Business Development
Industries
* Transportation, Logistics, Supply Chain and Storage
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