I started my journey with a strong IT background, traveling across Europe and Asia, before stepping into the world of recruitment in 2018 as an IT recruiter. Today, I lead my own agency, backed by an incredible team of freelance recruiters.
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Join one of the biggest telecom brands in the Netherlands—now expanding with a people-first mission. With over 8 million users, this no-nonsense company delivers fast mobile, internet, and TV services with a human touch. In sunny Valencia, become the friendly voice of a brand that’s all about making tech simple and connections real.
📍 Location: Valencia, Spain
🏠 Work Model: On-site
📄 Employment Type: Full-time
🌍 Industry: Telecommunications
🗣 Languages: Dutch (C2), English (B2 or higher)
💶 Compensation: Competitive salary + relocation support + benefits
As a Customer Support Specialist, you’ll help customers navigate their digital world—no scripts, no robotic replies, just real impact. You’ll be part of a growing, high-performance team that values sharp minds and social hearts. 🌞💬
✨ What you’ll do:
📞 Be the go-to expert for customer questions via phone, chat, or email
💡 Guide users through solutions with patience, empathy, and clarity
🛠 Spot issues and solve them—or escalate when needed
🎙 Represent the brand’s tone: friendly, human, and efficient
🗂 Keep customer records accurate and up-to-date
🤝 Collaborate with other teams to improve support processes
✅ What we’re looking for:
🗣 Native-level Dutch speaker (C2); other languages are a plus
📞 Previous customer service experience is a bonus
💬 Excellent communication and problem-solving skills
🤗 Empathy and people-first mindset
🧠 Fast learner with a passion for tech
🇪🇸 Willing to relocate and available to start in September, October, or November 2025
🎁 What you’ll get:
✈️ Relocation support, including help with Spanish paperwork
🌞 The adventure of your life in sunny Valencia
🏋️♀️ Daily healthy meals, boot camps, and team activities
📚 Free Spanish classes
🌍 A multicultural, international team culture
📈 Professional and personal development opportunities
🧘 Access to mental health support and private Spanish health insurance
Ready to live and work by the Mediterranean? Apply now and start your Valencia chapter! 🌊🇪🇸
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