Sales Development Associate with Portuguese
Join to apply for the Sales Development Associate with Portuguese role at TDCX
2 weeks ago Be among the first 25 applicants
Join to apply for the Sales Development Associate with Portuguese role at TDCX
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with diverse, talented people. Be at home, belong, and start your journey to #BeMore!
BeMore
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with diverse, talented people. Be at home, belong, and start your journey to #BeMore!
Top Reasons to work with TDCX
* Attractive remuneration, great perks, and performance incentives
* Comprehensive medical, insurance, or social security coverage
* World-class workspaces
* Engaging activities and recognition programs
* Strong learning and development plans for your career growth
* Positive culture for you to #BeMore at work
* Easy to locate area with direct access to public transport
* Flexible working arrangements
* Be coached and mentored by experts in your field
* Join a global company, winner of hundreds of industry awards
What is your mission?
* Provide thorough support and follow-up at all stages of Customer Relations
* Handle general inquiries, sales processes, and after-sale service via various media channels such as telephone, email, website, web chat, social media
* Answer incoming calls and inquiries, including requests for information on campaigns and quotes
* Handle and qualify complaints, ensuring agents provide assistance and information to resolve issues
* Conduct outbound call campaigns with prior notice from the company
* Convert traffic into sales and deliver high-quality customer service
* Perform other duties as assigned by management to support quality and improvement initiatives
Who are we looking for?
* Possess a Diploma or higher degree in any field
* Preferably with 2 years of relevant experience, but fresh graduates are encouraged to apply
* Strong time management and motivation to exceed expectations
* Ability to multitask and tailor responses based on customer information
* Excellent communication skills in English and the local market language, with good phone etiquette
* Comfortable with computers and learning new systems
Who is TDCX?
TDCX provides digital customer experience solutions, helping brands acquire and retain customers through technology and human expertise. We serve clients across fintech, gaming, tech, travel, and more, primarily in Asia. Recognized for our workplace excellence, we have won numerous industry awards and offer a dynamic, supportive work environment.
Join us to enjoy competitive pay, career development, and a vibrant workplace culture.
J-18808-Ljbffr
#J-18808-Ljbffr