Job Title: Director of Operations
Salary: € Negotiable according to experience
Location: Madrid, Spain
Start: ASAP
Are you ready to return to Spain and take over an amazing leadership role?
This is your chance to join a flagship luxury hospitality project in Madrid as a Director of Operations.
We are searching for an outstanding leader with a proven background in luxury hospitality environments, managing high-end hotels, premium F&B, lifestyle brands and/or private members’ clubs. This role offers the opportunity to lead a complex, multi-outlet operation with a sharp focus on service excellence and commercial success.
The ideal candidate will blend operational expertise, strong leadership, and a hands-on approach with a commercial mindset. They will have a track record of driving profitability, optimizing performance, and delivering world-class guest experiences in luxury settings.
Key Responsibilities
* Lead the overall operation of a luxury multi-outlet hospitality destination
* Ensure exceptional service standards and a best-in-class guest experience
* Manage and develop large teams of 300+ employees
* Oversee and coordinate multiple business units, including hotel and F&B operations
* Drive operational efficiency, process improvement, and business performance
* Define, monitor, and manage KPIs and performance metrics
* Support openings, transitions, and operational enhancement projects
* Serve as a key liaison between all operational departments
* Develop and implement commercial strategies to maximize revenue and profitability
* Ensure strong financial performance through cost control and operational management
* Lead, coach, and inspire teams while fostering a culture of excellence and accountability
Ideal Candidate Profile
* Proven experience as a Director of Operations, Hotel Director, General Manager, or equivalent in luxury hospitality
* Background in luxury hotels, high-end restaurants, lifestyle brands, private members’ clubs, or premium hospitality groups
* Strong experience managing complex, multi-outlet, high-volume operations
* Expertise in both hotel and F&B operations
* Commercially driven with strong financial acumen and a focus on business performance and profitability
* Hands-on leadership style with a focus on execution and operational excellence
* Experience leading large teams (300+ employees) in demanding environments
* Commitment to luxury service standards and guest experience
* Experience in openings, growth, repositioning, or operational transformations
* Fluent in English and Spanish
* International experience is a strong plus
This is a unique opportunity for a commercially minded hospitality leader to join one of Madrid’s most exciting luxury projects and play a pivotal role in its growth and success.
Job Title: Director of Operations
Salary: € Negotiable according to experience
Location: Madrid, Spain
Start: ASAP
If you would like to have more information about the role, please apply or send your cv to luizas@corecruitment.com