At FutureLearn, we are passionate about the power of lifelong learning. We help learners worldwide progress in their careers and invest in their futures.
We believe that up-skilling is a valuable investment, and we aim to empower our learners to take control of their careers through personalized learning pathways, giving them progress at their fingertips.
Partnering with 260 world-class educational partners, including prestigious universities, global brands, and industry leaders, we offer our 20 million-strong learner community the opportunity to discover and access flexible, high-quality online courses and degrees.
We are not just here to teach new skills (although we excel at that);
we want to help transform lives. FutureLearn is looking to build our teams with people who share our passion for lifelong learning, career empowerment, and education for all. If that sounds like you, get in touch. You could help us achieve our biggest goal yet:
becoming the world's best AI-powered, career-based learning platform and OPM.
What is the opportunity
The Junior Admissions Officer is responsible for processing student applications, ensuring the student records system is updated accurately and promptly. This is an administrative role in a fast-paced environment where attention to detail and teamwork are essential.
What does success look like :
* Reporting to the Admissions Manager regularly and providing updates on delegated tasks
* Maintaining and updating all new and existing student information and files
* Processing student applications and making eligibility decisions based on established guidelines
* Using student records systems to process applications efficiently and accurately, ensuring compliance with admissions policies
* Quickly checking the accuracy of student applications and noticing discrepancies
* Collaborating with the Student Recruitment and Support teams to maintain high service levels
* Producing admission data and reports
* Liaising with academic departments to facilitate the application journey
* Authenticating official documents for UK and international applicants according to procedures
* Maintaining knowledge of the admissions policy and guidelines
What you will bring to the table :
* Proficiency in computer skills, especially Microsoft Office
* Strong attention to detail
* Ability to thrive in a fast-paced environment
* Skill in multitasking and prioritizing effectively
* Excellent communication skills in English
* Cross-cultural awareness and ability to collaborate internationally
* Adaptability to changing circumstances
* Strong analytical skills
* Critical thinking to identify challenges in the admissions process
* Transparent and consistent communication with management
Preferred skills, knowledge, and experience
* Advanced skills in Microsoft Excel
* At least 3 years of administrative experience
* Exceptional writing and presentation skills in English
* Experience as an Admissions Officer
What happens next
If you're ready, click 'Apply', include your CV, and tell us why you'd like to join FutureLearn and how you'll excel in this role.
Recruitment Process
Please contact us if you require reasonable adjustments during the recruitment process.
Diversity Statement
We value diversity and encourage everyone to bring their whole self to work. At FutureLearn, diversity and inclusion are central to our work. We are committed to equal employment opportunity regardless of race, color, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity, or religion.
We look forward to meeting you! #FutureLearnCareers
Required Experience :
Unclear Seniority
Key Skills
Culinary Experience, Sales Experience, Time Management, Marketing, Public Relations, Customer Service, Computer Skills, Microsoft Outlook, Basecamp, Salesforce, Inside Sales, Recruiting
Employment Type :
Full Time
Experience :
years
Vacancy :
1
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