Role:
Obtenga más información sobre las tareas generales relacionadas con esta oportunidad a continuación, así como sobre las habilidades requeridas.
Spanish-Speaking Client Support Advisor
Location:
Lisbon, Portugal
Type:
Full-time (40h/week)
Start Date:
September 2025
Step into a Career That Matters
Ready to elevate your future? This is more than just another job its your opportunity to grow within one of the worlds leading technology and service providers. We support some of the most recognizable brands across 70+ countries and have been consistently awarded for our workplace culture, career development programs, and global impact.
Joining our team in Lisbon means you'll be part of a diverse, international community that thrives on innovation, teamwork, and creating excellent customer journeys.
What You'll Be Doing
As a
Client Support Advisor, you'll be the first point of contact for travelers and customers, helping them with a variety of requests. Your role will include:
Managing bookings creating, updating, or canceling reservations.
Guiding customers via phone, email, or chat with professional and friendly support.
Assisting with special services (VIP clients, mobility support, or tailored travel needs).
Handling claims such as delays, cancellations, or strikes with empathy and efficiency.
Providing accurate, real-time information to help customers make confident decisions.
Going above and beyond so that every interaction feels personal and memorable.
What Makes You a Great Fit
Fluency in
Spanish (C1)
and strong command of
English (B2), both spoken and written.
A natural communicator with excellent interpersonal skills and a positive, team-oriented mindset.
Previous experience with
GDS tools
(Amadeus, Galileo, Sabre) is highly valued.
At least
6 months experience
in customer service, tourism, or travel-related roles preferred.
Above all, a willingness to learn, grow, and bring energy to every interaction.
Why Join Us in Lisbon?
Competitive salary with additional performance bonuses.
A
central Lisbon office, easily accessible and surrounded by the city vibrant culture.
Paid training to set you up for success from day one.
Clear career progression with
80% of our leaders promoted internally .
Learning and leadership programs to fuel your professional growth.
And beyond the job
life in Portugal
means over 300 days of sunshine a year, rich culture, delicious cuisine, and the chance to live where others come for vacation. Lisbon offers the perfect mix of career opportunities and Mediterranean lifestyle.
Diversity & Equal Opportunity
We believe in one global team. Our recruitment and workplace practices are inclusive and respectful of all individuals regardless of race, gender, age, nationality, disability, religion, or orientation. xpzdshu Everyone deserves the chance to thrive and we're here to make that happen.
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