EMEA Marketplace Sales Development - Turkish Speaking
Description -
Job Summary
Applies advanced level of subject matter knowledge to solve a variety of common business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives.
Responsibilities
· Understand CX key pain points and customer E2E shopping experience into marketplace platforms and be savvy on new trends and market dynamics
· Identify CX issues on Marketplaces for HP Product Lines
· Work with Marketplaces to develop and implement actions to improve online CX Support and collaborate with country specialists (Online Leads, RAMs)
· Collaborate internally (country retail sales, category) and externally (3rd party agencies)
· Dive deep in data, information and reporting to provide high level insights
· Monitor and analyse results to define next steps
· Establish good internal and external communication
· Support sales growth in line with country targets
· Manage programs with multiple strategic accounts across the EMEA region
· Ensures partners are compliant with legal and SBC practices
· Proactively looking at streamlining processes where needed
Education & Experience Recommended
• University or Bachelor's degree in Sales, Marketing, Business Administration, or any other related discipline.
• Minimum 8 years of selling or program management experience at end user account or partner level.
• Experience developing positive relationships and solving customer problems.
Knowledge & Skills
• Fluency in English and Turkish. Any other European language will be a plus.
• Knowledge of the IT industry, competing vendors, and the channel, including competitive positioning.
• Deep knowledge of ecommerce and digital marketing
• Effectively able to sell HP offerings by building strategic relationships with partner contacts; and promote HP programs and offerings.
• Develops account plans with partner to grow HP's share of the business.
• Partners effectively with internal/external stakeholders to ensure coordinated, efficient account management.
• Understanding of pipeline management basics and ability to explain benefits to partners.
Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity
Complexity
• Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.
Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
ES11
Job -
Sales
Schedule -
Full time
Shift -
No shift premium (Spain)
Travel -
Relocation -
Equal Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
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