We are seeking a highly motivated and results-oriented Manager, Sales Enablement to drive improvements and enhance the overall productivity and effectiveness of our sales organization.
What you will do:
· Lead and oversee day-to-day activities within EFI’s instance of SFDC, ensuring effective support for sales teams by addressing first-level support queries.
· Prioritize investments in enabling technologies to support sales productivity.
· Collaborate with Regional Sales Operations Teams to understand requirements and recommend enhancements to the company’s CRM platform.
· Work closely with our Marketing Operations and the Inside Sales team to streamline process and operations
· Drive improvements and integrations, including supporting CPQ tools (DealHub preferred).
· Lead efforts to migrate existing Salesforce Process Builder and Workflow Rules to Salesforce Flows, ensuring necessary migrations are executed efficiently.
· Work closely with IT partners on strategic sales planning and project development.
· Partner with senior sales leadership to identify and implement opportunities for sales process improvement.
· Facilitate successful implementation of new programs and processes by ensuring a well-defined and efficient sales process is in place for launches.
· Ensure new sales onboarding processes are well-defined and executed for all new sales employees.
· Collaborate with BU Product Marketing to deliver relevant information and ensure all sales enablement resources are ready for use.
· Ensure accurate and timely delivery of sales reports and intelligence by working with the Sales Analysts team.
· Develop new reporting tools as needed and coordinate with Regional Sales Operations Managers and other stakeholders to lead efficient and accurate sales reporting initiatives.
· Foster strong working relationships with internal and external stakeholders to ensure efficient operations and the overall success of the sales organization.
This role might be a good fit if you:
· Hold a Salesforce Administrator Advanced Certification (required).
· Possess a Bachelor’s degree in business, finance, or a related field (MBA preferred).
· Have 5-7 years of Sales Operations experience.
Demonstrate experience in:
· Integrating and supporting CPQ tools.
· Documenting business processes and justifications.
· Migrating Salesforce Process Builder and Workflow Rules to Salesforce Flows.
· Being proactive in identifying and resolving issues.
· Are highly organized with strong project and time management skills and an exceptional attention to detail.
· Have strong analytical and problem-solving skills.
· Maintain composure under pressure and thrive in fast-paced, dynamic environments.
· Are a self-starter who can independently identify and execute required actions.
· Excel at forming and maintaining strong cross-functional business relationships.
· Have excellent written and verbal communication skills.
· Are proficient in Microsoft Office 365, with advanced Excel skills (pivot tables and macros).
· Demonstrate flexibility and the ability to multitask effectively.