Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world.
Your TasksIT Support & Collaboration: Serve as the primary contact for local IT issues and support requests (on-site and remote), working closely with IT teams in Seville and Stans (Switzerland)
Troubleshooting & Technical Support: Diagnose and resolve issues related to hardware (desktops, laptops, printers, scanners, VoIP, mobile devices) and software (Windows OS, Microsoft 365)
Ticket & Asset Management: Efficiently handle support tickets in coordination with the integral IT Service Desk and maintain accurate records of IT assets and service activities
User & Security Administration: Manage user accounts and access rights, assist in resolving IT security incidents, and ensure compliance with internal policies
Knowledge Sharing & Process Improvement: Document solutions, update the knowledge base, and contribute to the continuous improvement of support processes
Career Development Path: You will be the spearhead of the growth of the IT area in Seville with the possibility of having a professional development with increasingly new responsibilities: planning and implementing local IT projects, acting as the interface between Spain and the global IT team, managing local IT assets and budgets, preparing decision-support documentation, and overseeing suppliers and service providers
With this you convince usEducation in Information Technology or equivalent professional experience, ideally with certifications in Windows systems or related fields
Minimum 3 years of relevant IT experience, ideally in a support or coordination role
As our Sevilla office is still in a build-up/start-up phase, this role requires a high degree of flexibility, initiative, and hands-on mentality
You will help shape structures and processes from the ground up in collaboration with the central IT team
Structured, reliable, and able to handle multiple tasks under pressure as well a strong sense of ownership and service orientation
Fluent in English and Spanish (written and spoken); additional languages are an asset
What we offerA committed, international team and the chance to work on unique, cutting-edge projects
Support for training and opportunities for personal and professional development
The opportunity to be part of something significant: contribute to the development of a new facility in Sevilla and play a key role in shaping its future success
Opportunities for career advancement within Pilatus Ibérica and the broader Pilatus network
A supportive and inclusive work culture that values diversity and encourages leadership
📌 It Support Specialist Pilatus Ibérica
🏢 Pilatus Aircraft
📍 Sevilla