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Operations strategy manager (global events)

Madrid
Fever España
Publicada el 7 junio
Descripción

Fever is a leading tech platform for culture and live entertainment. We aim to democratize access to culture and entertainment through cutting‑edge technology and data‑driven approaches.About the RoleWe are building a new team of Strategic Event Operations Managers to lead the design and execution of our most complex and high‑impact events worldwide. These events involve large partners, new formats, and operational challenges that often require building solutions from scratch. In this role you will work from early‑stage definition to final execution, owning the full operational strategy of each project. It is a highly autonomous role for individuals who thrive in ambiguity, take ownership, and build structure where none exists.Key Responsibilities1. End‑to‑End Ownership of Complex Events- Lead the operational strategy of large‑scale, high‑complexity events- Own projects from early planning stages through execution- Ensure delivery meets both partner expectations and internal standards2. Operational Strategy & Design (0→1)- Translate partner needs into scalable operational models- Design processes, workflows, and tools from scratch when needed- Define how the event should be run – not just how to execute it3. Problem Solving in Ambiguous Environments- Break down complex, undefined problems into actionable plans- Anticipate operational risks and design mitigation strategies- Make decisions with incomplete information4. Cross‑functional Leadership- Work closely with Sales, Originals, Product, and local Operations teams- Align multiple stakeholders around a clear execution plan- Act as the main operational point of contact for key partners5. Execution Oversight- Ensure that designed solutions are effectively implemented on the ground- Support local teams in executing complex setups- Step in when needed to unblock critical issuesSuccess Metrics- Complex events are delivered without relying on existing playbooks- New operational models are designed, tested, and reused- Partners see Fever as a strategic operator, not just an executor- Ambiguity is reduced through clear structure and decision‑making- Projects move forward without constant supervision or escalationAbout YouExperience- 2–5 years of experience in either:- Top‑tier consulting (MBB or similar)- Strategy & Operations roles in high‑growth companies- Proven experience solving complex, ambiguous problems- Experience leading projects end‑to‑endSkills & Mindset- Structured problem solver: you break down complexity into clear actions- Builder mentality: you create solutions where none exist- High ownership: you operate independently with minimal guidance- Strategic + execution balance: you can design and implement- Strong stakeholder management: you influence without authorityNice to Have- Experience in operational environments (logistics, marketplaces, large‑scale ops)- Exposure to live events or large‑scale physical operations- Analytical skills (Excel, SQL) are a plusLanguages- Fluent English requiredWhat We Offer- Ownership of the most complex and strategic projects in the company- High visibility and direct exposure to senior leadership- The opportunity to build operations from scratch at global scale- A fast‑paced environment with real autonomy and impactBenefits & Perks- Attractive compensation package consisting of base salary and a significant bonus for top performance- Opportunity to have a real impact in a high‑growth global category leader- 40% discount on all Fever events and experiences- Work in the heart of Madrid- Home office friendly- Responsibility from day one and professional and personal growth- Great work environment with a young, international team of talented people to work with- Health insurance and other benefits such as flexible remuneration with a 100% tax exemption- Gympass- English lessons- Possibility to receive in advance part of your salary by PayflowFever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!If you require any kind of accommodation during the selection process please contact our Talent team so we can help you with a welcoming and seamless journey.#J-18808-Ljbffr

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