Are you ready for a transformative challenge with one of the world’s most iconic brands? The Pacha Group is a globally recognized icon, with the legendary Twin Cherries symbolizing hospitality, entertainment, sustainability, and the vibrant soul of Ibiza.
We offer a carefree, creative energy that pulses through our warm hospitality, immersive music, all-day entertainment experiences, and signature style statements.
Join our vibrant Pacha family and enjoy a world where the magic never stops.
The Candidate
We are looking for an enthusiastic and energetic self-starter who embodies the soulful spirit of the Twin Cherries by consistently exceeding expectations. Your fearless and magnetic nature radiates a positive, ‘can-do’ attitude, demonstrating a true commitment to being a team player. You excel in building connections with ‘Pacha-lovers’ and fellow team members, communicating confidently and professionally, making you a powerhouse in delivering the legendary experiences Pacha is famous for.
Joining our team with your passion for delivering superior performance, finding creative solutions, and completing tasks successfully promises an unmatched journey with us. Unleash your potential in an electrifying environment that will elevate your career to new heights.
What We’re Looking For
* Minimum of 1 year of experience in a luxury hotel or resort environment in a similar role, delivering memorable guest experiences.
* High school diploma or equivalent, with additional certifications or training in hospitality preferred.
* Computer literacy, with mastery of Word, Excel, and Outlook, and exceptional knowledge of hotel PMS systems like Opera, Micros, or similar.
* Meticulous attention to detail, ensuring billing and inventory are accurately managed.
* Strong organizational and multitasking skills to manage multiple orders and prioritize effectively.
* Comfortable with physical tasks, including walking, lifting, and bending.
* Excellent communication skills in English and Spanish; additional languages are a plus.
* Legal right to work in Europe, including visas or work permits.
* A hands-on attitude with a ‘can-do’ spirit.
Key Responsibilities
* Replenish minibar items daily, ensuring freshness and presentation standards.
* Check departed rooms for consumption, update inventory, and prepare for new guests.
* Respond promptly to guest requests related to minibar services.
* Maintain hygienic organization and storage of minibar products.
* Ensure cleanliness and sanitization of minibar areas.
* Follow food safety and HACCP guidelines, complying with health protocols.
* Monitor stock levels, submit requisitions, and ensure supply continuity.
* Conduct daily inventory checks with accuracy.
* Implement FIFO stock rotation to ensure product freshness.
* Report discrepancies, breakages, or expired items.
* Record all consumed items in POS/PMS systems for transparency.
* Post minibar charges accurately to guest accounts.
* Investigate unusual consumption patterns and report irregularities.
* Report technical issues with minibar equipment.
The Team
Our Pacha family members are playful, creative, and confident leaders. They are cultured yet chic, work hard to play harder, and share a passion for delivering unforgettable moments. If this sounds like you, join us and write your own chapter with a ‘Cherry on Top!’
An Equal Opportunity Employer
We celebrate diversity with over 35 nationalities among our 850+ team members. We are committed to an inclusive workforce and do not discriminate based on race, gender, age, or background. Our principles are love, connection, joy, inclusivity, and music.
Sustainable Indulgence at The Pacha Group
We are dedicated to redefining sustainable hospitality and entertainment, operating on 100% green power, reducing our carbon footprint, and promoting environmental responsibility. Our initiatives include water stewardship, responsible sourcing, and aiming for LEED Gold or higher certifications for our properties.
About The Pacha Group
The Pacha Group is a renowned lifestyle brand in music, leisure, entertainment, hospitality, and fashion, with iconic destinations like Pacha Ibiza. Celebrating over 50 years, we are committed to sharing the Ibizan lifestyle worldwide through creativity, music, and acceptance.
Learn more at: pacha.com
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