Experteer Overview In this role you will support day-to-day Intune operations to ensure consistent device service delivery. You will work within ITIL-aligned service operations, handling daily tasks, onboarding, and incident resolution to keep endpoints secure and compliant. You will contribute to feature rollouts, document procedures, and maintain security baselines to enable reliable device management. The position offers practical use of automation tools and AI-driven insights to boost operational efficiency in a global enterprise.Compensaciones / Beneficios
- Execute daily Intune operational tasks (policy monitoring, compliance checks)
- Resolve standard endpoint incidents and service requests
- Support device onboarding, configuration changes, and user issues
- Assist with rollouts of new endpoint features or policies
- Maintain operational documentation and knowledge articles
- Maintain security baselines (BitLocker, Secure Boot, …)
- Troubleshooting of Operational Intune issues related to enrollment, compliance, policy conflicts, or deployments
- Experience working within ITIL-aligned service operations
- Document operational procedures and contributing to knowledge basesResponsabilidades
- 4–6 years of experience in endpoint or workplace services
- Hands-on experience administering Intune
- PowerShell scripting to support
- Microsoft Graph API scripting
- Knowledge and experience with Artificial Intelligence solutions will be considered a plus, especially Microsoft CopilotRequisitos principales
- comprehensive pay and benefits package