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Hr director (head of people)

Madrid
Indefinido
OnHires
Publicada el 26 noviembre
Descripción

Location: Remote - Europe time zones
Language: English (Intermediate+), Ukrainian or Russian (fluent)
Contract type: B2B

About the Client
Our client is a high-growth global payment platform utilizing AI-routing in specialized verticals (iGaming, Forex, Crypto). Processing millions of transactions across cards, 60+ APMs, and crypto in Europe, LATAM, and Africa. With MSB status in Canada and aiming for EMI licensing in the UK and Malta, they are entering a critical scale-up phase.

About the Role
This position is for an exceptional professional who wants to build the entire HR-machine from the ground up - without legacy systems or bureaucracy - to create a global People function that serves as a competitive advantage for the business.

Key Responsibilities
You will own the entire HR function end-to-end : Strategy, Processes, Team, and Culture.

First 60 Days: Foundations for Scale

Conduct a full audit of the current state: team, processes, compensation, and key metrics.

Develop the 12–18 month HR Strategy: define structure, roles, grading, and growth plans.

Launch essential base processes: Onboarding, Probation, and Performance Checkpoints.

Build a standardized recruitment system: from job descriptions to interview guides and candidate assessment.

Implement first critical HR metrics and dashboards: Time-to-hire, Quality of Hire, and Retention.

Next 12 Months: Full Cycle & Culture

Establish the complete HR lifecycle: hiring, adaptation, development, Performance Review, and offboarding.

Create a data-driven system for OKR, grading, and compensation, tied to market rates and results.

Shape and defend the A-Players Culture : emphasizing Ownership, Speed, Feedback, and Zero Politics.

Launch HR operations in regional hubs: Africa, LATAM, Europe, and Asia.

Build your team: Hire HR Generalists and HR Business Partners as the company scales.

Implement necessary systems: HRIS, ATS, and performance management tools.

Create a Leadership Enablement program to train managers in hiring and team development.

Requirements
Experience & Expertise

5-7+ years in HR with a verified track record of building the HR function in startups or scale-ups (60 → 200+ people).

Proven track record of building HR systems from scratch (understanding the difference between a theoretical process and a functional system).

Experience in Fintech, high-growth, or multi-regional structures is essential.

Skills & Approach

Strategic Thinking + Operational Execution: From long-term People Strategy to launching onboarding in a week.

Data-Driven: Managing HR exclusively through metrics: Time-to-hire, Quality of Hire, Retention, eNPS.

Hiring at Speed: Ability to fill critical positions quickly without sacrificing quality.

Leadership and Influence: Ability to work directly with and influence the CEO and C-level team.

Character

System Builder: Loves to create structure and process where none exists.

Ownership Mindset: Takes full responsibility for the results (speed of hiring, quality of people).

Pragmatism and Speed: Chooses solutions that work, acts quickly in uncertainty.

What's Offered

Influence & Autonomy: Full ownership of the HR function with direct access to the CEO and founders. You get the budget and authority to experiment.

Career Growth: Clear path to Head of People / CHRO as the company scales. Budget for building your HR team and tools.

Financials:

Competitive Base Salary (Top 10% of the market).

KPI-Driven Bonus .

B2B Contract, opportunity to work from Europe.

Culture: English-first, data-driven environment. Work with A-Players; low performance is resolved quickly to protect the culture.

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