Branch manager (madrid)

Centauro is one of the leading companies in the car rental sector, with over 45 years of experience and a strong presence across Southern Europe. We operate in Spain, Portugal, Italy and Greece, mainly in high-demand tourist destinations and airports. Since becoming part of Mutua Madrileña Group, one of the most solid and recognized insurance groups in Spain, Centauro has reinforced its growth plan and long-term stability, combining an entrepreneurial mindset with the backing of a large and well-established organization. We are currently looking for a hands-on and commercially driven Branch Manager to lead our operation at Barcelona Airport , one of our highest-volume and most strategic locations. Why join us • Lead a high-volume airport branch with real business impact • Take ownership of operations, team performance and customer experience • Join a growing company backed by a strong and stable group, with career progression opportunities Your mission As Branch Manager, you will be responsible for the overall performance of the branch, ensuring operational excellence while driving commercial results and delivering outstanding customer service. Key responsibilities • Lead, motivate and develop the team to ensure high performance and engagement • Plan and organize schedules based on operational needs and demand • Drive commercial performance through upselling and cross-selling initiatives • Monitor KPIs and control operational costs to meet business targets • Coordinate with external suppliers such as cleaning, maintenance and repair services • Support daily operations when required, acting as a hands-on leader • Ensure a positive work environment and foster team development • Report on performance, incidents and improvement opportunities to management What we’re looking for • Minimum 5 years of experience in the Rent a Car sector • Previous experience in team coordination or leadership roles • Strong commercial mindset and customer-oriented approach • Solid understa