Strongly united by the purpose “We help make your world a safer place”, Securitas successfully integrates technology, people, and knowledge to offer protective services to clients all over the world. Securitas offers security services by combining expertise in on-site, mobile and remote guarding with electronic security and experience in fire and safety. The group has 336,000 employees in 44 markets worldwide.
Securitas vision is to become the Intelligent Protective Services Partner through being client centric, data driven, and people focused. Our protective services help make your world a safer place.
To achieve this vision, Securitas Europe has launched a business transformation Program: NorthStar
Presentation of North Star Common Core Program
North Star is the Europe Division’s Transformation Program at Securitas. The objective of this Program is to transform our organization and processes across all European countries through a new common platform enabler. Launched 4 years ago, the Program is now entering a new phase focused on the roll out in the different countries, with several already live.
To support the Program and countries already live, we are strengthening our team part of the IT European Organization and recruiting a Senior Project Manager. In this role, you will report to the Program Director.
Overview
In Europe, we launched a transformation program four years ago to leverage and centralize applications at the European level. To support this strategy, the Business Application IT team operates as a product‑oriented IT organization. Delivery is structured around:
* Product Domains, accountable for product development and functional value
* Roll‑out Projects, responsible for large-scale, multi-country deployments and product implementation
The Center of Excellence (CoE) team acts as a support function for both Product Domains and Roll‑out Projects by providing quality assurance capabilities, architecture expertise, and standards and processes to manage releases and ensure run stability, including CAB management and AMS oversight. The team is a key structural pillar between Product and Project activities.
We are seeking a skilled and experienced Center of Excellence Manager who can operate effectively in a complex, multicultural environment. In this role, you will be responsible for:
* IT Architecture (functional, application, and technical)
* Testing & Quality Assurance
* Change Governance (CAB)
* AMS contract management
* Contributing to the definition and implementation of IT standards, frameworks, and best practices across the Business Application team
* Tools administrative support ADO
You will manage a team of 10 people.
Key Responsibilities
* Secure changes and releases through strong governance:
o Improve and chair the Change Advisory Board
o Assess and approve major IT changes
o Balance speed of delivery and system stability
o Secure changes and releases through strong governance
* Ensure robust application run via the AMS model
o Own the AMS contract at European level
o Monitor SLAs and KPIs
o Manage vendor performance and continuous improvement
* Ensure a coherent and controlled target IT architecture
o Lead the IT Architecture team
o Define and enforce European target architecture and principles
o Validate major product and platform design decisions
o Manage deviations and technical debt
* Guarantee a consistent level of quality across all products
o Lead the Test & Quality Team
o Improve quality and testing strategy
o Harmonize testing practices across products and projects
o Ensure release quality before deployment, either product enhancements or project roll‑outs
o Provide clear interfaces and support to Product Domains and Roll‑out Projects
o Participate in the improvement of standards, frameworks, and best practices across teams
o Define and monitor system stability and quality KPIs
Qualifications
* Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent professional experience
* 10–15 years of IT experience
* Strong background in architecture, governance, and run management
* Experience in multi-country, product-oriented environments
* Proven experience leading and managing small teams, including mentoring and performance management
* Strong analytical and problem-solving skills with a keen attention to detail
* Excellent communication skills, able to collaborate effectively with both technical and non-technical stakeholders
* Ability to thrive in fast-paced, dynamic project environments
* Solid understanding of business needs, objectives, and processes, with the ability to leverage technology for business improvement
* Experience working in matrix organizations and with virtual teams
* Strong interpersonal skills, with the ability to make informed decisions and execute effectively
* Strong people management and leadership skills
What we offer
At Securitas, we are committed to doing the right thing—and doing it well—for both our customers and our employees. Our employees come from diverse backgrounds, bringing a wide range of talents, perspectives, and experiences. We strive for inclusive representation across the company and are committed to equal pay, safe working conditions, gender balance, and an inclusive environment that fosters growth, skill development, and career opportunities.
If this resonates with you, don’t wait - apply today!
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