Company DescriptionSmart Solutions Technologies (SST) is a integral leader in IT technical support and consulting, dedicated to providing businesses with reliable, cutting-edge technology solutions.
Based in Melbourne, Australia, SST has a strong presence across the APAC and EMEA regions, serving clients from startups to multinational enterprises.
Our comprehensive services include round-the-clock Service Desk support, data center support, IT equipment services, asset management, network support, cloud computing, and data center relocation.
Our customer-centric approach ensures prompt and effective support to minimize downtime and drive productivity.
Our team of highly skilled engineers and IT specialists continuously train to stay ahead of emerging trends, delivering advanced and secure IT solutions.Role DescriptionThis is a full-time, on-site role for an Information Technology Specialist located in Salamanca.
The Information Technology Specialist will be responsible for daily network administration, IT troubleshooting, network security, and providing excellent customer service.
The role involves maintaining and troubleshooting hardware and software, ensuring network integrity and security, and supporting end-users to resolve technical issues promptly.
The specialist will also be involved in enforcing security policies and documenting IT processes.QualificationsNetwork Administration and Network Security skillsInformation Technology and Troubleshooting skillsCustomer Service skillsExcellent written and verbal communication skillsAbility to work independently and as part of a teamBachelor's degree in Information Technology, Computer Science, or related fieldExperience with IT project management is a plusCertifications such as CompTIA Network+, CCNA, or similar are beneficial