Overview
When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to keep your area of the business on pace with demand. In this hands‑on role you’ll learn about the complexity of operations at a integral business and what it takes to run everything seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with colleagues to address challenges, which means no two days will be the same.
Key Job Responsibilities
- Promote a culture of safety and wellbeing.
- Analyse and implement corrective actions to keep quality and productivity at consistently high levels, ensuring business objectives are met across all shifts.
- Support and lead a team, handling administrative work while building and supporting a strong team culture.
- Analyse performance and suggest process improvements to optimise work and improve customer service.
- Collaborate with other managers to standardise shift processes.
A Day in the Life
You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site, monitor and maintain process efficiency. Your days will include prioritising routine team management and daily operational tasks, alongside other tasks such as individual escalations, process‑improvement work and wide‑scale operational contingency planning.
Being a key part of the operations team involves working with colleagues in other teams and external partners to stay on track to meet customer demands and targets. This involves analysing data and performance metrics with leaders in your business area, and discussing the operational pros and cons of technical improvements with engineers.
Basic Qualifications
- Completed university degree before the start date or graduated within the last 24 months.
- Advanced proficiency in written and verbal English and the local language.
- Relevant experience performing data analysis.
Preferred Qualifications
Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
- Currently enrolled in or recently graduated with a bachelor’s or master’s degree in Supply Chain, Business/Management, Engineering or another related field.
- Experience communicating with a wide range of stakeholders, including peers and leadership.
- Experience in a logistical working environment.
- Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.
Equal Opportunity Employment
Amazon is an equal‑opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. For more information on privacy see our Privacy Notice (
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit Accommodations ( If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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