Location: Madrid
Work mode: Hybrid (1 day per week in office)
Contract type: Permanent
We're hiring a Sales Operations & CRM Business Analyst to join a global Sales Excellence team, supporting the rollout and adoption of Salesforce and sales processes across multiple business units (SBUs).
This is a mid-level, high-impact role combining Salesforce expertise, sales operations, and stakeholder coordination in an international environment.
What you'll do
* Act as the bridge between global Sales Excellence and local teams
* Coordinate Salesforce enhancements, process improvements, and reporting needs
* Support global rollout, deployment, and adoption of Salesforce (Sales Cloud, Service Cloud)
* Translate business requirements into clear deliverables for IT/partners
* Drive pipeline governance, forecasting, and sales process consistency
* Build insights and reporting (Salesforce / Power BI)
* Lead stakeholder alignment across multiple SBUs and senior commercial leaders
What we're looking for
* 3–5 years in Sales Ops, Salesforce, RevOps, or Sales Excellence
* Hands-on Salesforce experience (Admin cert a plus)
* Strong understanding of pipeline management, forecasting, and CRM governance
* Experience working cross-functionally with global stakeholders
* Strong communication skills (fluent English + Spanish)
* Analytical mindset with focus on data quality and process improvement
* Comfortable owning projects and driving adoption in a fast-paced environment
Nice to have
* Experience with global CRM rollouts or multi-country environments
* Exposure to Power BI / reporting tools
* Familiarity with AI sales tools (e.G. Agentforce)
Why join?
* High visibility role working with senior commercial stakeholders
* Opportunity to shape global Salesforce and Sales Excellence initiatives
* Fast-paced, international environment with real ownership