Pb Exciting Opportunity: Join our Vibrant Hostel Team in Barcelona! /b /p p Are you ready to be the warm and friendly face that greets travelers from all around the world? We#39;re thrilled to announce an exciting opportunity for a Front Desk Agent to join our vibrant hostel team in Barcelona. If you#39;re passionate about creating unforgettable guest experiences, fostering a positive atmosphere, and being the go-to person for all things hospitality, then this role is perfect for you! /p pb About Us: /b /pp As a part of the dynamic Spanish hostel chain, The Central House, we believe in providing more than just a place to stay – we offer a gateway to discovering Spain’s rich culture. Nestled in the heart of a modern Gracia district, our hostel is a hub of exploration and connection. Our chain of hostels extends across Istambul, Portugal, Spain and Morocco, and now, we#39;re on the lookout for a dedicated Front Desk Agent to help us continue offering outstanding service to our diverse guests. /p pb Your Role: /b /pp As a Front Desk Agent, you will be the first smile that welcomes our guests and the foundation of our hostel#39;s operations. Your key responsibilities will encompass: /pulli Warmly greeting guests and facilitating seamless check-ins and check-outs. /lili Sharing insights about local attractions, events, and must-visit spots. /lili Handling reservations, addressing inquiries, and fulfilling guest requests with a genuine desire to assist. /lili Ensuring accurate and organized cash transactions while maintaining a tidy front desk area. /lili Collaborating closely with housekeeping and maintenance teams to uphold guest satisfaction. /lili Resolving guest concerns promptly and efficiently, ensuring an uninterrupted and enjoyable stay. /lili Playing a pivotal role in maintaining a positive online reputation through exceptional guest interactions. /li /ul pb What We#39;re Looking For: /b /pp We#39;re in search of an individual who exudes enthusiasm, warmth, and an authentic passion for hospitality. Here#39;s what we hope to find in you: /pulli Exceptional communication skills and a welcoming demeanour. /lili A proactive problem-solving approach and a strong desire to assist guests. /lili A detail-oriented and organized work style. /lili Proficiency in basic computer software (Microsoft Office, email, etc.). /lili A team player with a knack for effective collaboration. /li /ul pb Qualifications: /b /pp To excel in this role, you should possess: /pulli A high school diploma or equivalent. /lili Prior experience in customer service (bonus points for hospitality experience). /lili Proficiency in spoken and written English; familiarity with other languages is advantageous. /lili Flexibility to work varying shifts, including weekends and holidays. /lili Knowledge of the MEWS programme highly valued. /li /ul pb Why Choose Us: /b /pp By joining The Central House, you become a valued member of a dynamic team that values creativity, teamwork, and delivering exceptional service. We offer: /pulli A supportive and nurturing work environment that fosters personal growth. /lili Opportunities to engage with people from all corners of the globe. /lili Fun work environment /li /ul pb How to Apply: /b /pp Are you ready to embark on a rewarding hospitality journey with us? Send your resume and a brief cover letter outlining your passion for guest service and your relevant experience to We#39;re eager to learn why you#39;re the perfect fit for our team at The Central House Barcelona Gracia! /p pb At The Central House, we celebrate diversity and are committed to cultivating an inclusive environment for all team members. /b /p pb Join us in crafting unforgettable stays for every guest – submit your application today! /b /p