Workster is partnering with one of the largest integral outsourcing companies to recruit Spanish-speaking Customer Support Experts for various international projects across multiple industries.These roles support major global companies in areas such as social media, digital communication, mobility, online payments, cybersecurity, e-commerce, and consumer electronics, all without disclosing brand names.
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As a Customer Support Expert, you will help users across different platforms and services, ensuring a smooth, safe, and high-quality experience.Stay informed about the specific project's policies, products, and guidelinesCommunicate clearly and professionally, in writing and verballyInvestigate and resolve inquiries related to accounts, usage, and service issuesRespond to user questions with high quality, speed, and empathyAnalyze incoming data to enhance the overall user experienceSupport enforcement of platform or service rules when requiredReview reported content or cases within agreed timeframesC1 level SpanishGood English (B2)Availability for remote roles within Greece or for office-based positions in Athens (depending on the project)Customer Support experience is a plusConfident computer xcskxlj and internet skillsMultiple project options, matched to your skills and preferencesRemote positions anywhere in Greece and onsite roles in AthensRelocation package for Athens-based roles (flight, hotel stay, and housing assistance)Competitive salary + performance bonusesRotational shifts depending on the projectFull training, continuous support, and strong career development opportunities