**Position Summary**:- Provides formal and in-formal end-user training and support- Data Benchmarking and Visualization across factories/markets/categories- Analyzes problems and issues reported by users and determines the best method for issue resolution.**A day in the life of...**:- Works with the Digital Manufacturing team collaboratively- Writes and maintains test scripts- Performs testing- Documentation of best practices- Troubleshooting and analysis- Validates development provided by vendors(Agile Methodology)- Provides appropriate training to the Regions and System Integrators**What will make you successful**:- Bachelor's or master's degree in information systems, computer science, engineering or related field, or equivalent work experience- 5+ years of experience in a combination of Manufacturing IT, Engineering, and/or Automation.- Experience with PowerBI and reporting- Experience having worked in a global environment and with virtual teams- Excellent English communication skills applied with different stakeholders, nationalities, and mediums (face-to-face and remote)- Proven ability to work in Agile project teams**Benefits**:An attractive and dynamic international working environment with the most talented and engaged IT professionals in their field and working with best-in class technologies- Personal and professional growth through ongoing training and constant career opportunities reflecting our conviction that people are our most important asset- Great benefits including competitive salary and a comprehensive social benefits package- Hybrid working environment with adaptable working scheme, allowing everyone to meet their needs enjoying the advantages of remote work and combining with the amazing Nestlé facilities (dog friendly!) and cultureJoin Us!