Join to apply for the Field Service Technician role at Volpak, a Coesia company
Volpak is a leading organization headquartered in Santa Perpétua de Mogoda, Spain.
As a key player in pouch-type packaging for over 40 years, we specialize in designing horizontal form-fill-seal, vertical multi-lane, and cartoning machines.
Our business portfolio includes solutions for consumer goods such as sauces & condiments, dairy, confectionery, pet food, home care and chemicals.
For more detailed information about Volpak, please visit www.volpak.com.
Volpak is part of Coesia, a group of innovation-based industrial and packaging solutions companies operating globally.
About the Role
Mission of the position: Remote or on-site assistance to customers in the case of breakdowns.
Main tasks and direct related responsibilities
* Troubleshoot and diagnose breakdowns (mechanical/electrical) on machines already installed, using test instruments and also from non-technical descriptions provided by customers.
* Prepare comprehensive service reports, time sheets and expense reports in a timely and accurate manner.
* Perform updates and preventive/corrective maintenance plans at the customer's site. Be an active part of the SAT following an upgrade, modification or maintenance plan.
* Supporting customer technical issues through remote support (when not travelling).
What You Need to Be Successful
* Experience in mechanics. Experience in electronics will be a plus.
* Basic knowledge of electronic programming will be a plus.
* 2-3 years’ experience with packaging machines. Experience with Flexible Pouching machinery is highly valued.
* Advanced English.
* Microsoft Office Pack knowledge.
* Availability to travel.
Our Offer
* Flexible timetable.
* Life insurance.
* Optional Medical insurance supported 50% by company.
* Private parking.
Coesia is an equal opportunity employer and embraces diversity and inclusion.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Customer Service and Engineering
Industries
* Automation Machinery Manufacturing, Industrial Machinery Manufacturing, and Machinery Manufacturing
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