Find what drives you in a team with more than 70-year history of discovery, determination, and innovation. As a global leader in high-tech filtration, separation, and purification, Cytiva-Pall thrives on helping our customers protect people and being at the forefront of providing new solutions to transform human heath. Our products serve a wide range of markets, so if your interests lie along the spectrum of Life Sciences to Industrial, you’ll find a rewarding role here. At Cytiva-Pall you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40 countries, Cytiva-Pall is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term The Opportunity: This exciting opportunity is to join our EMEA team as a Technical Inside Sales Associate where you will complement Pall's commercial teams, in Spain, to generate sales and ensure Customer Satisfaction. While working in a multidisciplinary team across different business functions, you will get the chance to grow your network, learn Cytiva- Pall’s unique business model and gain or develop sales, marketing and operational skills for your future career. Your persistent approach to supporting our customer facing activities will contribute directly to our success and play a key role to improve customer experience. Your partnership and support of sales and marketing team associates will further develop the sales funnel and voice of customer (VOC). On daily basis, you will help develop and maintain efficient processes and standard operational protocols (SOP) for customer proposals and selling activities. Your Mission You will report to the Medical Technical Inside Sales Leader for EMEA and will be dealing with tasks including technical quotations and liaising with Pall Medical customers and sales and marketing associates. Support field sales efforts in achieving their territory and market business plans by handling customer inquiries and providing product and technical support. Provide prompt response including quotes, technical advice, and guidance in a timely manner. Dispatch e-mails, information and telephone calls to the relevant persons. Support effective follow-up activity to nurture opportunities with relevance and a straightforward approach that invites ongoing collaboration. Liaise with engineering & manufacturing for customised solutions Populate and maintain the highest standards of data integrity in CRM Collect and provide constructive feedback to management with the intent of driving continuous improvement of the inside sales process Engage clients and prospects via phone and emails to identify sales opportunities for immediate closure, funnel placement, or assignment for the development and growth business. Contribute to creative promotional programs Prepare weekly and Monthly Activity Reports to assess territory and market conditions. Suggest and implement improvements to increase sales effectiveness and administration processes Manage pre-agreed category C & D customers Use customer information to select and size appropriate Pall Products in order to offer customer quotations Other Activities: Coordinate/support the submission of public tenders Meet the departmental and individual key performance indicators agreed with your Line Manager. Ensure that all enquiries and orders are dealt with in accordance with the quality manual. Run daily management and track orders Manage PORs request Who you are Bachelor’s degree or master’s degrees (would normally include STEM Qualifications such Chemical Engineering, Biochemistry, Chemistry or Biosciences degree) or 2 years experience in sales, marketing, project management, or technical inside sales (TIS) with scientific background Good spoken & written English Facile with computer and digital skills (able to conduct data entry to capture prospect / lead / customer contact information) Thinks through and analyzes complex problems, challenges, and drives to root cause. Builds and maintains good working relationships with peers and supervisors; works collaboratively. Demonstrate initiative and drive for continuous improvement Eager to build comprehensive knowledge on the products offered by Cytiva-Pall Ability to communicate clearly and effectively Other Requirements (include culture, fit and values) To work safely and to comply with the company’s health, safety and environmental (HSE) policies and procedures. (Mandatory- Do not Remove) Ensure that the compliance policy is always strictly adhered to in everyday activities and any non-compliance is reported immediately. To ensure all compliance training is completed and kept fully up to date, paying particularly attention to the integrity based training modules. Within Danaher When you join us, you’ll also be joining Danaher’s global organization, where 68,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization. Danaher is committed to a diverse and inclusive culture where everyone feels they belong, and all voices are heard. We believe in our associates and the unique perspectives they bring to every challenge, which is why we’ll empower you to push the boundaries of what’s possible. Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization. At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. If you’ve ever wondered what’s within you, there’s no better time to find out. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com. At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.