Engel & Völkers Marbella is seeking a highly organized, proactive, and detail-oriented Executive Assistant to support the Sales Director while overseeing the daily operations of 7 real estate shops.
This role combines executive support, team leadership, and operational management, acting as the Sales Director's right hand and ensuring efficiency, consistency, and performance across all locations.
Key Responsibilities
Executive & Personal Support
Act as the primary point of contact for the Sales Director
Manage calendar, appointments, travel arrangements, and communications
Prepare reports, presentations, and briefing documents
Handle confidential information with discretion
Team Leadership
Lead and manage the team of shop assistants across 7 locations
Recruit, onboard, and train new assistants
Set performance standards and monitor team productivity
Provide ongoing coaching, support, and performance evaluations
Operations Management
Oversee daily operations of all real estate shops
Ensure consistent processes, branding, and service standards
Identify inefficiencies and implement improvements
Coordinate between shops to ensure alignment and collaboration
Data Control & Reporting
Monitor and maintain accurate data across CRM systems and internal tools
Track sales performance, leads, and conversion metrics
Prepare regular performance reports for the Sales Director
Ensure data integrity and compliance with company standards
Shop Efficiency & Performance
Analyze operational and sales performance of each shop
Implement strategies to improve efficiency and profitability
Monitor KPIs and ensure targets are met
Troubleshoot operational issues quickly and effectively
Budget Responsibility
Oversee budgets for all 7 shops together with Sales Director
Monitor expenses and optimize cost efficiency
Assist in financial planning and forecasting
Ensure adherence to budget guidelines
Communication & Coordination
Act as liaison between Sales Director, agents, assistants, and other departments
Ensure clear and consistent internal communication
Support company-wide initiatives and projects
Minimum Requirements
A proactive and solution-oriented attitude
Strong organizational skills
A passion for social media and marketing (website and social media management)
Leadership abilities
Strong communication skills
A global and long-term vision
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