Greetings
We are Hiring RAN expert in Spain
Remote work
Willing to work on 11 shifts (Rotation) (Shifts will have extra payment)
Remote work
Here is the summary for RAN
RAN / Quality Expert (3 FTE)
Experience and Expertise (more than 10 years)
- More than 10 years as NOC Technician with knowledge in 2G, 3G, 4G and 5G RAN.
- Experience in radio equipment in Nokia and Ericsson in the above mentioned technologies.
- Extensive experience in N1 Technical Support Service, with extensive experience of RAN network management.
- Solid knowledge in the support processes for Telefónica in the RAN Mobile Access area.
- With knowledge of RAN in the protocols, equipment, functionalities, etc. that conform them.
- With capacity of analysis, throubleshooting and solution proposal.
Functions
- Management of N1 incidents, diagnostics, customer complaints and execution of BTPs.
- Proposal of corrective actions for recurring problems.
- NOC team management and quality analysis capacity.
Tools
- Systems for activity and job reception, incident management and BTPs : iGRI
- Network Elements Management Systems: own of the RAN manufacturers involved.
- Network and Fault Management Systems: OMEGA, INFOVISTA, GRAFANA.
- Case escalation: iGRI, CEX.
- MS Office: Excel, PowerPoint and Word
Language
- Spanish mandatory
- English will be an asset.