Global Business Development Cyber Director – Santander Insurance (Spain)
Role Summary
The Global Business Development Director for Cyber will lead the evolution of Santander’s cyber insurance offering, enhancing policy coverage, integrating value‑added services, simplifying customer journeys, and optimizing distributor experiences on a global scale.
Key Responsibilities
* Global cyber insurance strategy and business development
o Lead global development and scaling of the cyber insurance business across Europe, LATAM, and the US.
o Build and execute the strategic roadmap for cyber insurance products, prevention services, and incident response capabilities.
o Identify and develop new business opportunities with insurers, brokers, MGAs, reinsurers, and strategic partners.
o Drive commercial growth and profitability while ensuring sustainable underwriting and exposure management practices.
o Own global cyber business KPIs, including fees, revenues, growth targets, and Profit After Tax (PAT).
* Product and solution development
o Improve existing cyber insurance solutions by enhancing coverage, integrating cyber prevention services, and embedding incident response capabilities.
o Simplify policy wording and reduce friction in quotation, underwriting, and risk assessment processes.
o Optimize customer and distributor experiences to ensure a seamless subscription and onboarding journey.
o Leverage customer data insights and cyber exposure intelligence to create differentiated market‑leading propositions.
o Collaborate with AI and data teams to enhance underwriting models, customer segmentation, and cyber risk assessment capabilities.
* Ecosystem and strategic partnerships
o Manage and expand relationships with existing and new insurance carrier partners globally.
o Collaborate with Venture Capital partners to leverage portfolio company capabilities and innovative cyber solutions.
o Evaluate and integrate relevant cybersecurity technologies, prevention services, and incident response providers into the broader cyber ecosystem.
o Partner closely with Santander insurance entities and Corporate and Commercial Banking teams to drive distribution and cross‑selling opportunities.
* Distribution enablement and training
o Develop and deliver training programs for specialized sales forces and broker partners.
o Improve cyber insurance literacy and sales effectiveness across distribution channels.
o Create scalable enablement materials, positioning frameworks, and sales support tools.
o Ensure distribution teams understand evolving cyber risks, coverage structures, and customer pain points.
Qualifications and Skills
* Professional Experience
o Minimum 10+ years of experience in cyber insurance across insurers, brokers, MGAs, or related cyber risk organizations.
o Proven track record of building and scaling cyber insurance solutions internationally.
o Deep understanding of customer data utilisation to drive better cyber risk solutions and outcomes.
o Demonstrated experience working in Agile teams and cross‑functional delivery environments.
o Strong commercial acumen with experience managing P&L and business performance metrics.
o Experience operating across Europe, LATAM, and US insurance markets.
o Strong relationship management experience with insurers, brokers, technology partners, and executive stakeholders.
o Languages: English and Spanish (required).
* Preferred Qualifications
o Experience in Bancassurance environments.
o Familiarity with embedded insurance and digital distribution ecosystems.
o Exposure to AI‑enabled underwriting, cyber analytics, or digital risk platforms.
o Experience working with Venture Capital ecosystems and cybersecurity startups.
* Hard Skills
o Cyber insurance products and underwriting.
o Cyber exposure management.
o Risk assessment and underwriting processes.
o Cyber prevention and incident response ecosystems.
* Soft Skills
o Customer and distributor‑centric mindset.
o Data‑driven decision maker.
o Excellent communication, negotiation, and strategic influencing skills.
o Strategic and entrepreneurial thinker.
o Strong execution and delivery orientation.
o Collaborative and influential leadership style.
o Ability to operate in complex global matrix organisations.
o Strong innovation mindset with focus on simplification and scalability.
Benefits
* Competitive rewards and performance‑based bonuses.
* Preferential banking terms, special interest rates on loans, life insurance, and more.
* Health and wellness programmes (BeHealthy, holistic well‑being).
* Childcare support and family‑friendly programmes.
* Legal, emotional, and administrative advisory services for employees and families (Santander Contigo).
* Gym/WellHub membership, medical centres at select facilities, meal subsidy, parking, and shuttle service.
* Exclusive discounts and offers for Santander employees.
Equal Opportunity
Santander is proud of being an organization where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation. We are committed to providing an inclusive and accessible application process for all candidates.
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