The Opportunity
This is an exciting opportunity for a highly skilled and dynamic professional to contribute to the
continued growth and success of RWIS. As the Business and Operations Manager, you will hold a
key leadership role in ensuring the efficient, sustainable, and professional operation of the
company.
In this position, you will oversee core operational areas including human resources, finance,
external vendors, and outsourced staffing, ensuring alignment with the school’s policies,
procedures, and strategic direction. Over time, your leadership will extend to line management
of the IT Manager, Admissions & Marketing Manager, School Nurse, Security, Facilities, Cleaning,
and Kitchen staff, ensuring a cohesive and high-performing operational team.
Working in close collaboration with the Head of School and the School Leadership Team, you
will provide strategic guidance and practical oversight that supports the company mission and
vision. As a member of the leadership team, you will play an integral part in shaping the culture,
systems, and sustainability of RWIS.
Preference will be given to candidates with prior experience in international schools, proven
leadership in business and operations management, and fluency in both Spanish and English. A
strong understanding of the local business and education context will be considered a
significant asset.
Position Scope
1. Human Resources
* Oversee full HR lifecycle:
recruitment, onboarding, induction, offboarding, and
retention.
* Manage employee relations, contracts, and performance appraisal processes.
* Support and monitor professional development planning for faculty and staff.
* Ensure compliance with Spanish employment law, international school standards, and RWIS policies.
* Oversee background checks, including criminal and sexual conviction l record clearances, and ensure all staff are up to date with safeguarding training.
* Maintain accurate HR records.
2. Finance
* Develop, monitor, and manage the financial planning and annual school budget in collaboration with the Head of School.
* Monitor financial performance and implement cost-effective measures while ensuring quality.
* Oversee payroll, procurement, vendor payments, and financial reporting.
* Manage internal controls, compliance with local tax and financial regulations, and liaise with external accountants/auditors.
* Maintain accurate records of school assets and an updated inventory of resources.
3. Contracts and Outsourced Staffing
* Negotiate, review, and manage contracts with external vendors and service providers (including facilities, cleaning, IT, catering, and security etc).
* Onboard and supervise outsourced staff to ensure compliance with agreed service standards, cost-efficiency, and safeguarding expectations.
* Maintain transparent, competitive and sustainable procurement processes in line with RWIS company policy.
4. Operational Alignment & Leadership
* Coordinate and align the efforts of operational staff (non-teaching).
* Establish efficient communication, reporting, and accountability systems across operational areas.
* Implement, monitor, and refine operational policies and procedures to ensure compliance, efficiency, and alignment with the school’s strategic plan.
* Serve as a visible leader, modelling RWIS values and fostering a professional, solutions-oriented culture.
5. Facilities, Health & Safety, and Compliance
* Oversee the maintenance, safety, and development of school facilities, ensuring they are fit for purpose and aligned with the school’s growth strategy.
* Ensure compliance with local health, safety, fire, and building regulations, and coordinate required inspections and certifications.
* In collaboration with the SL T, implement risk management frameworks, including field trip procedures, emergency preparedness, and crisis management plans.
* Lead sustainability initiatives and contribute to long-term facilities planning and expansion projects.
6. Governance, Reporting & Strategic Contribution
* Provide regular reporting to the Head of School and RWIS Board of Directors on finance, HR, facilities, and risk management.
* Support the Head of School and Board in ensuring compliance with local and international accreditation standards.
* Contribute to strategic planning by ensuring that operational practices support the delivery of the RWIS Way and RWS guiding statements.
* Continuously review and assess operational systems to ensure effectiveness, efficiency, and alignment with company goals.