We are looking for the very Top Talent...and we would be delighted if you were to join our team!
More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies.
What are we looking for?
We are seeking a Support engineer with 2/3+ years of experience technical support engineer who can investigate and troubleshoot production issues in a timely manner,
Strong written/verbal English communication skills are needed as you will be managing meetings with technical and non-technical stakeholders.
Main tasks and accountabilities will be:
Investigate and troubleshoot production issues in a timely manner
Work with the team to deploy fixes, patches, and updates
Monitor logs and performance metrics
Collaborate with QA, support, and product teams to understand and resolve reported bugs
Maintain technical documentation for support workflows and known issues
What do we expect from you?
Foundational experience with Node.js and TypeScript
Basic understanding of React and modern front-end principles
Familiarity with version control systems like Git
Understanding of REST APIs and client-server architecture
Strong problem-solving mindset and eagerness to learn
Good communication skills and a collaborative attitude Familiarity with ITIL ticketing tools such Service Now.
English B2+/C1
What can we offer?
23 days of Annual Leave plus the 24th and 31st of December as discretionary days!
Numerous benefits (Health Care Plan, teleworking compensation, Life and Accident Insurances).
`Retribución Flexible ́ Program: (Meals, Kinder Garden, Transport, online English lessons, Health Care Plan...)
Free access to several training platforms
Professional stability and career plans
UST also, compensates referrals from which you could benefit when you refer professionals.
The option to pick between 12 or 14 payments along the year.
Real Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime...)
UST Club Platform discounts and gym Access discounts
If you would like to know more, don’t hesitate to apply and we’ll get in touch to fill you in detail. We are waiting for you!
In UST we are committed to equal opportunities in our selection processes and do not discriminate based on race, gender, disability, age, religion, sexual orientation or nationality. We have a special commitment to Disability & Inclusion, so we are interested in hiring people with disability certificate.