Remote Software / Application Support (SQL), Healthcare Software
Apply locations: Spain - Home Based, Spain - Remote Based
Type: Full time
Posted: 7 Days Ago
Job Requisition ID: 551584
Job Title
Remote Software / Application Support (SQL), Healthcare Software
Job Description
Help Philips impact healthcare by finding and establishing solutions for healthcare software, enabling clinicians to provide the best care for patients.
Your role :
* This role supports our Emergency Medical Record (ICCA) and Care Management Software used in A&E & ICU departments.
* As a Remote Support Engineer, you will act as 1st line support by qualifying customer calls, resolving application issues (including scripting and queries), and escalating when necessary.
* You will ensure customer satisfaction through regular communication, prioritization, and product training.
* Support colleagues by providing quality documentation, reporting, and sharing your expertise.
* This role offers the opportunity to work from home.
You’re right for this role if :
* You have a technical background with experience in Application/Software Support, ideally in healthcare, or are willing to learn clinical solutions.
* You hold a bachelor's degree in computer science, medical informatics, or a related field.
* Your technical skills include:
* Windows Server
* SQL Server 2012+ with query capabilities
* Networking
* Ideally, HL7, FHIR, and an understanding of clinical/hospital workflows
* Effective communication with technical and non-technical stakeholders
* Reliability, commitment, confidence, and teamwork skills
* Fluency in Spanish and English
* Please apply with your CV in English
If you are interested and possess many of the required skills, we encourage you to apply. You may be the right candidate for this or other roles at Philips.
About Philips
We are a health technology company committed to accessible, quality healthcare for all. Join us to do meaningful work that impacts lives.
We support reasonable tools or adjustments needed during our recruitment process and beyond.
For more information, read our Inclusion and Diversity Policy and learn about your Human Rights in our report.
#J-18808-Ljbffr