IT Systems Analyst - Unified Commerce and Retail Solutionsalyst
This is a techno-functional role within IT Marketing and Sales Omnichannel & Unified Commerce, supporting the Unified Commerce & Retail solutions cluster in delivering and evolving Retail, eRetail, and related commercial business processes across markets.
The position acts as a key link between business, data, and technology, ensuring a consistent end-to-end approach across the Retail ecosystem. It contributes to core capabilities such as Retail Execution / Perfect Store, eRetail enablement, and content and syndication dependencies, with the objective of improving how Retail capabilities are designed, delivered, and scaled globally.
Over time, the role is expected to take on deeper technical ownership, including System Lead responsibilities for Retail or eRetail solutions and commercial portals, covering roadmap definition, lifecycle management, and service outcomes while continuing to act as a trusted techno-functional advisor.
Tasks and responsibilities
Act as a bridge between business, data, and IT teams to ensure alignment and end-to-end process consistency
Support Retail & eRetail capability areas, including Retail Excellence and Perfect Store / Retail Execution
Translate business needs into end-to-end process flows, functional requirements, and implementation-ready backlogs
Contribute to general process standardization and support RFI/RFP activities where applicable
Collaborate across cross-functional teams to align on processes, requirements, and delivery sequencing
Support and progressively take ownership of technical aspects such as system architecture understanding, roadmaps, and releases
Collaborate with architecture, integration, data, and delivery teams to ensure coherent solutions across the Retail ecosystem
Strengthen solution quality, reliability, and technical expertise within the Unified Commerce landscape
Requirements
Education: Relevant degree in Information Technology, B