Are you a creative person who loves a challenge? Solve the complex puzzles youve been dreaming of as our Principal UX Researcher focused on the processes that enable companies to deliver Products & Services to their customers. If you have a passion for innovation in tech, we want you on our team!
Were looking for a Principal UX Researcher to lead strategic, systems level research at Oracle NetSuite for the value stream Optimize Cash & Profits (OCP). This opportunity allows you to influence the evolution of a complex platform that supports businesses across industries using Oracle NetSuite. Optimize Cash & Profits (OCP) focuses around the business financials dealing with solutions related ot the success of companies on their financial operations (i.e. payments inbound and outbound, cash management, business planning, financial compliance and risk). Your work informs the future of business operations, from automating payments to deep insights on cashflow and revenue goals.
As a Principal UX Researcher, youll work at the intersection of user needs, business priorities, and technical capabilities. Youll uncover deep insights about how people interact with and experience large scale enterprise systems and help shape how we build for them. Youll also play a key role in setting the research vision, maturing our practice, and enabling cross functional partners to make confident, insight led decisions.
This role requires someone who can zoom out to see the big picture while connecting the dots across workstreams. Youll navigate ambiguity with ease, bring structure to complexity, and help product and design teams align around long term strategies .
About the role
1. Work with cross functional teams to plan and execute tactical research.
2. Lead foundational and generative research initiatives that explore emerging needs, mental models, workflows, and ecosystem dynamics across the OCP landscape.
3. Lead evaluative research for complex topics that are across the OCP landscape.
4. Map complex systems and interdependencies to inform platform strategy, identify opportunity areas, and guide product teams through informed tradeoffs.
5. Understand and propose when research is needed and when other
6. Collaborate closely with Research Leadership to define research strategies that span product areas and time horizons: supporting both near term planning and long term vision.
7. Synthesize research findings across studies, teams, and timeframes to reveal broader patterns, contradictions, and actionable insights that shape strategy.
8. Exercise strong judgment around when research is necessary, what type is most appropriate, and when teams are better served by making decisions based on existing evidence or directional input.
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