Director of People & Culture | Human Resources | Luxury | Hospitality | Talent | Diversity
Job Description:
We are seeking a highly skilled and experienced professional to join our team as a Restaurant Supervisor. The successful candidate will be responsible for delivering professional, friendly, and engaging service, managing the point of sale, and assisting with daily operations and quality control.
Responsibilities:
- Consistently deliver professional, friendly, and engaging service.
- Record amounts received and prepare transaction reports.
- Perform necessary checks for a specific function.
- Assist the Assistant Restaurant Manager in ensuring that the point of sale is efficiently managed according to the established concept.
- Be a hands-on supervisor and be present at all times at the point of sale, especially during peak periods.
- Establish and develop beverage preparation and service training.
- Assist in performing monthly inventory checks of all operational equipment and supplies.
- Collaborate with the F&B; Department on daily operations and quality control.
- Complete scheduled inventories of supplies, food, and liquor.
- Perform cash closing of assigned outlet according to established procedures.
- Communicate with customers, other employees, and/or departments to ensure customer needs are met.
- Handle customer concerns, reacting promptly and professionally to their requests.
QUALIFICATIONS:
- Initiative and very action-oriented.
- Adaptable and proactive problem solver.
- Commitment to service.
- Hospitality or similar studies will be an asset.
- Fluency in Spanish and English.
- Knowledge of first aid.
- Computer knowledge.
- Previous restaurant experience of at least 2 years, with experience in the luxury sector being a plus.
- Experience in bar and cocktail service is a plus.
Employment Details:
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Management
- Industry: Hospitality
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📌 Supervisor de restaurante
🏢 SO/ Sotogrande Spa & Golf Resort Hotel
📍 San Roque