Megamo is an international bicycle brand in full expansion, and we are looking for a Customer Support & Technical After Sales Specialist to support our Italian and English-speaking markets and distributors.
This is a strategic role that combines customer service, technical after-sales support and operational coordination .
If you are passionate about cycling, have strong technical skills, and enjoy helping customers and international partners, we want to hear from you!
Responsibilities:
• Provide support to customers, distributors, and sales representatives in Italian and English .
• Resolve after-sales incidents efficiently and professionally.
• Offer technical support related to mechanics, warranties, spare parts and product setups.
• Maintain and update technical documentation and spare parts databases.
• Coordinate with the international sales team on operations, orders, deliveries and commercial needs.
• Manage orders, stock availability, inquiries and day-to-day support for the Italian and international markets.
• Participate in training sessions for technical and commercial teams in different markets.
Profile Requirements:
• Previous experience in customer service and after-sales support.
• Strong technical knowledge of bicycles (MTB, road, gravel, e-bikes).
• Fluent Italian + English (Spanish and other languages will be valued).
• Communicative, proactive, problem-solving and results-oriented mindset.
• Strong organizational skills, attention to detail and continuous improvement mentality.
• Experience using B2B platforms and digital tools.
• Residence in Girona or nearby areas (100% on-site position).
What we offer:
• A key position within a fast-growing international brand.
• A young, dynamic and cycling-passionate work environment.
• Participation in strategic projects, product launches and global expansion.
• Real opportunities for professional development.
• Competitive conditions and long-term stability.
• Immediate incorporation.
Ready to join a brand in full international expansion?
👉 Send us your CV and become part of the Megamo universe!