•Working experience with latest versions of the following products:
ECC, BO, BI, PI, Portal, Solman, SLT, SRM, CRM, Fiori, TM, EM, GRC, Redwood, IDM, HANA, NWDI and Java administration. 4+ years of experience with Oracle database administration; 2+ years of experience with Linux Operating Systems administration.
•Required working experience on SAP HANA and HANA enterprise DB, and related High Availability setup, configurations, and maintenance.
•Good understanding of SAP Security
•Must have a good understanding of network concepts.
•Nice to have: SAP certifications on administrations on components like – ECC, Netweaver, Solution Manager, Portal, HANA, SCM, SRM.
•Working experience with DB export/import technique and homogeneous/heterogeneous system copy
•Experience in global SAP implementation programs a plus
•Able to understand and operate within complex technical environments
•Solid troubleshooting and problem-solving skills
•Ability to exercise sound judgment, tact, and maintain a clear purpose while working under pressure
•Ability to work cross-functionally and across multiple time zones with others to support SAP applications
•Strong oral and written communication skills
•Fluent in English
REQUEST FOR PROPOSAL TERMS OF REFERENCE
•Performs all tasks associated with transport management, including rigorous documentation of all transports applied.
•Configure monitoring and backup solutions. Schedule and monitor backup jobs
•Perform ad-hoc backups and restores, as required by authorized focal points
•Monitor and proactively tune all SAP systems and clients to ensure adequate performance as per established parameters.
•Perform SAP Security Administration: creation of new job roles, creation of new user accounts, assignment of job roles to user accounts, etc.
•Conduct timely troubleshooting, incident management and resolution
•Report and coordinate product related issues with SAP and liaise with SAP as required for special actions such as access keys, etc.
•Propose new standards and maintain existing approved SAP Netweaver/Basis standard operating procedures
•Create and update Standard Operating Procedures documenting the function, in coordination with the rest of the team
•Share knowledge with other SAP NetWeaver/Basis administrators and document all solutions as per standard formats
•Collaborate effectively with other teams on requirements gathering, process improvement and in the design, development, and implementation of an SAP architecture to promote a scalable, robust, and manageable environment.
•Provide technical guidance to SAP application development teams and assist with problem resolution.
•Analyze data access, integration, and storage requirements for the HANA/Oracle databases sustaining the SAP environments.
•Comply with and enforce change management/transport procedures.
•Provide suggestion and strategy for an effective and no-disruptive hand-over and knowledge transfer from the previous SAP working team.
Required Soft Skills:
•Customer facing experience and oral communication skills
•Ability to write documentation & reports
•Creativity/ ability to find innovative solutions
•Willingness to learn on the job
•Conflict management & cooperation